# Merging Tickets

**URL:** <https://community.hubspot.com/t/merging-tickets/8949>\
**Category:** HubSpot Ideas\
**Tags:** productivity-tools\
**Created:** [May 23, 2018, 8:24pm UTC](https://community.hubspot.com/t/merging-tickets/8949 "2018-05-23T20:24:31Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![teknight](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/teknight/32/27794_2.png) [@teknight](https://community.hubspot.com/u/teknight)\
**Post date:** [May 23, 2018, 8:24pm UTC](https://community.hubspot.com/t/merging-tickets/8949/1 "2018-05-23T20:24:31Z")

</div>

In my place of work, we recieved multiple different emails from one customer containing important information, all of which pertains to one ticket. Is there any way for me to combine all of these tickets into one main ticket that will then be built on by all future emails?

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_[View the full topic](https://community.hubspot.com/t/merging-tickets/8949)._