Absolutely agreed. We have an issue in our organization where HubSpot is integrated with our primary inventory app. Our issue is specifically with Users merging Deals. When this happens, it creates false data in our primary inventory app which necessitates manual workarounds that would not be necessary if we had the ability to prevent Users from merging Deals. The only option we have is to make company-wide posts imploring Users NOT to ever merge Deals. The impacts of Users merging Deals are fairly widespread - we see impacts in reporting, accounting, and other important areas.
I’m not sure why HubSpot simply doesn’t just roll out the ability for Super Admins to DISABLE the merge feature; it would be a huge benefit and would save us tons of time having to do tedious manual workarounds as well as saving time having to make company-wide posts explaining to Users why this has a negative impact on our database.
Posting here because I just had correspondence with a support agent who recommended upvoting this post and posting myself because this feature is currently unavailable.