# Membership registration process problem

**URL:** <https://community.hubspot.com/t/membership-registration-process-problem/52718>\
**Category:** CMS Development\
**Created:** [March 8, 2022, 11:35am UTC](https://community.hubspot.com/t/membership-registration-process-problem/52718 "2022-03-08T11:35:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jenni\_vere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenni_vere/32/46221_2.png) [@jenni\_vere](https://community.hubspot.com/u/jenni_vere)\
**Post date:** [March 8, 2022, 11:35am UTC](https://community.hubspot.com/t/membership-registration-process-problem/52718/1 "2022-03-08T11:35:03Z")

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When a person fills out a form on a normal page in order to register and get access to private content, he/she will be sent out a registration email asking him/her to create a password.

But what happens if a person doesn’t click this email and create a password? How can we automatically remind these people that they have not finished their registration process? Any ideas?

I tried to create a workflow sending an email directing them to a page at [https://edellakavijat.vere.fi/\_hcms/mem/register](https://edellakavijat.vere.fi/_hcms/mem/register) but obviously it doesn’t work.

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**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\
**Post date:** [March 9, 2022, 12:35pm UTC](https://community.hubspot.com/t/membership-registration-process-problem/52718/2 "2022-03-09T12:35:54Z")

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Hi [@jenni\_vere](https://community.hubspot.com/t5/user/viewprofilepage/user-id/91288)

It looks like something should be possible using the [Private Content Access Properties](https://knowledge.hubspot.com/contacts/hubspots-default-contact-properties#private-content-access-properties) on the contact object, maybe using Regsitered at is unknown? Have you tried that?

Hope this helps.