I’m setting up and testing the meeting scheduler in HubSpot.
Here are my 3 suggestions:
1. Reschedule & Cancellation URL: Setting up the custom domain for the meeting link is great but it isn’t consistent if the customer wants to reschedule or cancel the meeting using the links provided in the meeting email confirmation. When using the reschedule or cancel links, they are app.hubspot.com which could lead to some confusion.
2. Meeting Email Confirmation: It would be nice if I could customise this email sent to the customer. It would be even better if I could choose the email address this is sent from. After testing this, my test recipient (this would be the customer) received the meeting confirmation email from “my+email=mycompname.com@notifybf2.hubspot.com”.
This email landed in spam which woouldn’t be a good experience for our customers..
3. Videoconference Link: Allow the attendee to choose where they want the meeting to be held. This could take into consideration the available meeting extenstions installed in HubSpot.
For example if my hubspot account had Google meet, microsoft teams and zoom integreated, then there could be a drop down select when booking the meeting for the attendee to choose which online meeting tool they’d prefer (with the added option of in person)