When making use of the new functionality meeting reminders, HubSpot will send out a reminder to the attendee(s).
At this moment this will be done using the hubspot domain (e.g. notifybf2.hubspot.com.) which makes it look very unprofessional. It would be highly relevant is this reminder is also send using the customers domain.
+1, we’re currently not using reminders because of this.
Any updates to this? We can connect our Google Workspace inbox, but can’t see a way to get reminder notifications to be sent from our email instead of the Hubspot one.
TThis is what this looks like to our customers. Looks like spam. We are using fewer and fewer of Hubspot’s core features because there are just too many paper cuts like this.
Adding another +1.
Not only does the reminder email come from the @transactional.hs-send.com domain, but that domain bounces if the customer replies to the meeting reminder notification, which is unacceptable.
From: Mail Delivery Subsystem <mailer-daemon@googlemail.com>
Date: Mon, Dec 15, 2025 at 11:18 AM
Subject: Delivery Status Notification (Failure)
To: {customer email}
Error Icon
Address not found
Your message wasn't delivered to {rep account email}@transactional.hs-send.com because the domain transactional.hs-send.com couldn't be found. Check for typos or unnecessary spaces and try again.
The response was:
DNS Error: DNS type 'mx' lookup of transactional.hs-send.com responded with code NOERROR DNS type 'mx' lookup of transactional.hs-send.com had no relevant answers. DNS type 'aaaa' lookup of transactional.hs-send.com responded with code NOERROR DNS type 'aaaa' lookup of transactional.hs-send.com had no relevant answers. DNS type 'a' lookup of transactional.hs-send.com responded with code NOERROR DNS type 'a' lookup of transactional.hs-send.com had no relevant answers.