Meeting Link with "Backup" Calendar if Primary Team Member is Fully Booked

There should be a version of the Round Robin meeting link where you have the option of turning team members to “primary” or “secondary.” This way, a “secondary” team member’s calendar will only become available when the “primary” team member’s calendar has filled up.

There is great value here. Many teams are built in a “primary / support” structure… where the primary team lead prefers to be the first meeting point of contact ‘choice’ for a client. However, in periods of increased demand, clients should be given the option of meeting with the team lead’s “support” counterpart when the team lead’s calendar is full.

Much like the "If contact is owned, show owner’s calendar " feature within Round Robin, we should be able to prioritize which calendar shows up first based on team members included in the meeting link.

In addition, if the “Primary” team member is not avalaible, instead of the current option under If contact is owned, show owner’s calendar (the contact will not see any availability and will instead be asked if they want to email their owner), the “Secondary” team member’s calendar should then appear as an option.

YES!

YES, please! Would be incredibly beneficial.

+1! The name for this setting, “prioritize contact owner,” is a misnomer because it implies that other calendars are still an option. It should really be named “restrict to contact owner” because it completely nullifies the round robin functionality when a contact owner is assigned.

Ideally, if “prioritize contact owner” is checked on a round robin meeting, and the prospect selects a time where more than one user is available *and* the contact owner is available, the meeting should always be given to the contact owner first. This approach would deliver maximum flexibility for the attendee to schedule whenever they wish, including times when their contact owner is not available, but would still “prioritize” the contact owner should their availability align with the person booking. Right now it’s an either-or, when it would be a win-win.

Right now, we choose to provide maximum flexibility for the attendee, but at the contact owner’s expense because their prospects will often be booked with another team member. This is extremely frustrating!