# Marketing Software - Errors when attempting to create a blog.

**URL:** <https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047>\
**Category:** HubSpot Academy Support\
**Created:** [April 23, 2021, 9:02am UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047 "2021-04-23T09:02:59Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![SHiggs](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shiggs/32/62359_2.png) [@SHiggs](https://community.hubspot.com/u/SHiggs)\
**Post date:** [April 23, 2021, 9:02am UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/1 "2021-04-23T09:02:59Z")

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Hi Guys,

I am trying to complete the Blog section of the course, but everytime I try and create a blog I am getting an error message:-

 ![41449i51BEEFA5A6E221E9.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/2/625fe6359416a78de619e069bcc5c4e7855edb3b.png)

This is the final bit and really want to pass but I am getting stuck.

Can anyone help?

Thanks,

Sian

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [April 26, 2021, 9:58am UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/2 "2021-04-26T09:58:47Z")

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Hi @SHiggs,

Thank you for reaching out to the Community!

There are a couple of things we can try:

- Do you have the right permissions in your HubSpot account? Additionally to the Marketing permissions, you would also need the “edit website” permissions, which you can find [on the _Account_ tab in Settings.](https://knowledge.hubspot.com/settings/hubspot-user-permissions-guide#account)
- Has the blog been set up correctly? You can [check this Knowledge base article](https://knowledge.hubspot.com/blog/create-a-new-blog) to see if you have completed all the steps.
- This might be a caching issue: have you tried completing this step in a different browser or [deleting your cookies & cache](https://knowledge.hubspot.com/cos-general/how-to-clear-your-browser-cache)?

Thanks,

Mia.

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**Author:** ![SHiggs](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shiggs/32/62359_2.png) [@SHiggs](https://community.hubspot.com/u/SHiggs)\
**Post date:** [April 26, 2021, 11:06am UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/3 "2021-04-26T11:06:38Z")

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Hi Mia,

Thank you for sending these ideas through.

1. My access seems to be fine, with edit access in ‘Account’ settings.
2. I have followed the steps in the knowledge centre
3. Finally, I have tried using a different browser

I am still experiencing the same issue and really want to complete this course as I have passed the exam 😞

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**Author:** ![SHiggs](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shiggs/32/62359_2.png) [@SHiggs](https://community.hubspot.com/u/SHiggs)\
**Post date:** [April 27, 2021, 10:31am UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/4 "2021-04-27T10:31:06Z")

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Also, I don’t have a drop-down option when hitting ‘Create’

![41644iC8D27029ED0985B6.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/4/4ed2cabbc5853d01bdac69554ce0376c797310b5.png)

Any other suggestions? I have tried logging in/out haha!

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [April 29, 2021, 11:59am UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/5 "2021-04-29T11:59:43Z")

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@SHiggs thank you for the screenshot!

I’ve checked with our Academy team and it is not required to set up a blog in order to complete the HubSpot Marketing Software Blog exercise. You just need to create a blog post, so let’s just confirm that you did the following in your account:

1. Click on “Create” on _Marketing \> Website \> Blog_. If you don’t have a drop-down option there that’s alright. ![]()
2. Choose a template.
3. Name your blog post and complete all required steps before clicking “Publish”:  
 ![41793iB0A2EF01B08DB6AF.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/5/c5c5903ac04b30a7e8b83333babe2e3ea6372f7d.jpeg)

I hope this works!

Mia

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**Author:** ![SHawkins4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shawkins4/32/5125_2.png) [@SHawkins4](https://community.hubspot.com/u/SHawkins4)\
**Post date:** [May 14, 2021, 4:44pm UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/6 "2021-05-14T16:44:28Z")

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I have the same question. I am getting the exact same error message.

Any assistance would be apprecated. 🙂

Thank you, Sherri

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [May 17, 2021, 8:08am UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/7 "2021-05-17T08:08:29Z")

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Hi @SHawkins4,

Thank you for reaching out to the Community!

There are 2 things we can check:

- Do you have the right permissions in your HubSpot account? Additionally to the Marketing permissions, you would also need the “edit website” permissions, which you can find [on the _Account_ tab in Settings.](https://knowledge.hubspot.com/settings/hubspot-user-permissions-guide#account) A super admin in your account can make changes to your user permissions.
- You’re not required to set up a blog for the purpose of this exercise, you just need to create a single blog post. If you navigate to _Marketing \> Website \> Blog,_ please click on “Create” in the top right corner and not “Set up a blog”.

I hope this helps!

Mia

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<div class="post-metadata">

**Author:** ![SHawkins4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shawkins4/32/5125_2.png) [@SHawkins4](https://community.hubspot.com/u/SHawkins4)\
**Post date:** [May 19, 2021, 7:47pm UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/8 "2021-05-19T19:47:25Z")

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Thank you so much! That was the issue. 🙂 I was trying to create a blog instead of just a blog post and I needed my permissions changed. 🙂

Have a great day!

Sherri

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**Author:** ![SHawkins4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shawkins4/32/5125_2.png) [@SHawkins4](https://community.hubspot.com/u/SHawkins4)\
**Post date:** [May 20, 2021, 8:14pm UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/9 "2021-05-20T20:14:19Z")

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Hello, I created a blog post - but it shows up as a landing page - trying to finish my certificate. The page is at: [Content Details | HubSpot](https://app.hubspot.com/content-detail/19560337/landing-page/47495985001/performance) does this qualify has a blog post?

We will not be using the blog feature at this time.

Thank you,

Sherri

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<div class="post-metadata">

**Author:** ![SHawkins4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shawkins4/32/5125_2.png) [@SHawkins4](https://community.hubspot.com/u/SHawkins4)\
**Post date:** [May 20, 2021, 9:57pm UTC](https://community.hubspot.com/t/marketing-software-errors-when-attempting-to-create-a-blog/36047/10 "2021-05-20T21:57:46Z")

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I just realized it was my doing - pleae dis-regard above link.

[This is a test blog page - more to follow at a later date (cal-cert.com)](http://blog.cal-cert.com/en/testing-blog-functionality/this-is-a-test-blog-page-more-to-follow-at-a-later-date)
