Marketing Events API participants breakdown return 500

jing · January 10, 2025, 12:08pm

I am trying to get participants breakdown of Marketing events

The request is GET https://api.hubapi.com/marketing/v3/marketing-events/participations/237805987910/breakdown?limit=100

Howerver it returns 500 Internal Server Error

{

“status”: “error”,

“message”: “internal error”,

“correlationId”: “cb10079f-4ee1-4047-b451-b04c2c009a67”

}

If I set the query param limit=68 or lower, this endpoint return records perfectly fine. But if I set the limit=69 or higher, the response I get is 500 Internal Server Error.

{

“status”: “error”,

“message”: “internal error”,

“correlationId”: “b25de245-018a-4846-a322-f864f0a5eee4”

}

Is there any fix for this?

Jaycee_Lewis · January 10, 2025, 4:58pm

Hey, @jing Do you get the same result when using a limit of 100 when using Postman? I set up a quick test using my dev account and couldn’t trigger the 500 error. Here’s what I did:

I created a dummy test event
Added a bunch of my test contacts
Made a request to the endpoint you listed above
I tried limits of 100, 75, 69, 68, 45, and 10
All returned a 200 success message

Example request and response using 100 and using 75 for limits:
Requests
https://api.hubapi.com/marketing/v3/marketing-events/participations/396112961291/breakdown?limit=100https://api.hubapi.com/marketing/v3/marketing-events/participations/396112961291/breakdown?limit=75

Response for both

{
 "total": 16,
 "results": [
 {
 "id": "396105118748",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "451",
 "email": "pickles@catsrule.xyz",
 "firstname": "Pickles",
 "lastname": "Lewis"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:47:37.352Z"
 },
 {
 "id": "396105723508",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "551",
 "email": "pickle@cat.com",
 "firstname": "Pickle",
 "lastname": "Cat"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:47:22.472Z"
 },
 {
 "id": "396083433493",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "801",
 "email": "louise@bobsburgers.com",
 "firstname": "Louise",
 "lastname": "Belcher"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:46:47.197Z"
 },
 {
 "id": "396117129902",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "851",
 "email": "linda@bobsburgers.com",
 "firstname": "Linda",
 "lastname": "Belcher"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:46:30.399Z"
 },
 {
 "id": "396103861934",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "951",
 "email": "gene@bobsburgers.com",
 "firstname": "Gene",
 "lastname": "Belcher"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:46:13.885Z"
 },
 {
 "id": "396104027990",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "1001",
 "email": "tina@bobsburgers.com",
 "firstname": "Tina",
 "lastname": "Belcher"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:46:01.327Z"
 },
 {
 "id": "396103860807",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "1051",
 "email": "mburns@snpp.com",
 "firstname": "Montgomery",
 "lastname": "Burns"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:45:37.061Z"
 },
 {
 "id": "396116344195",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "1501",
 "email": "teddy@bobsburgers.com",
 "firstname": "Teddy",
 "lastname": "-"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:45:00.893Z"
 },
 {
 "id": "396103707530",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "1601",
 "email": "mort@bobsburgers.com",
 "firstname": "Mort",
 "lastname": "-"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:44:48.220Z"
 },
 {
 "id": "396105777467",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "1701",
 "email": "mrfrond@bobsburgers.com",
 "firstname": "Phillip",
 "lastname": "Frond"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:44:36.926Z"
 },
 {
 "id": "396104276815",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "1801",
 "email": "jimmy@jimmypestopizzeria.com",
 "firstname": "Jimmy",
 "lastname": "Pesto"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:44:20.527Z"
 },
 {
 "id": "396105930602",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "2201",
 "email": "mlewis@biglytics.net",
 "firstname": "Mango",
 "lastname": "Lewis"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:44:03.399Z"
 },
 {
 "id": "396104656930",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "2251",
 "email": "-",
 "firstname": "Mango",
 "lastname": "Lewis"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:43:27.008Z"
 },
 {
 "id": "396117496114",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "29510315528",
 "email": "gayle+genarro@bobsburgers.com",
 "firstname": "Gayle",
 "lastname": "Genarro"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:43:05.012Z"
 },
 {
 "id": "396100529063",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "84259243832",
 "email": "bob.belcher@bobsburgers.com",
 "firstname": "Bob",
 "lastname": "Belcher"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:42:47.037Z"
 },
 {
 "id": "396102411534",
 "properties": {
 "attendanceState": "ATTENDED",
 "occurredAt": 1704902400000,
 "attendanceDurationSeconds": 7200,
 "attendancePercentage": "93.63"
 },
 "associations": {
 "contact": {
 "contactId": "901",
 "email": "bob@bobsburgers.com",
 "firstname": "Bob",
 "lastname": "Belcher"
 },
 "marketingEvent": {
 "marketingEventId": "396112961291",
 "name": "Developer Workshop Q1 2025",
 "externalEventId": "devworkshop020",
 "externalAccountId": "testacc123"
 }
 },
 "createdAt": "2025-01-10T16:41:41.986Z"
 }
 ]
}

I hope this helps. Let me know if you get the same result using Postman.

Talk soon! — Jaycee

jing · January 10, 2025, 5:24pm

Hi Jaycee,

This issue occurs only for certain event Ids. For some events, I can retrieve all participations, but for some I can not. The HubSpot portal id is 4686263. Can you test for this hubspot portal 4686263 and this specific event? https://api.hubapi.com/marketing/v3/marketing-events/participations/237805987910/breakdown?limit=100

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Marketing Events API participants breakdown return 500

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