I signed up with my gmail; sign-up account to test things. As soon as i signed up and tried to register a main domain new email as a user, it was suspeneded.
Waited 3 weeks and it was approved. Today I tried to verify a dedicated sales@... our domain.com and it got suspended again.
Ive have never emailed anyone and we have no live forms on our site.
I spent 1.5hrs on a chat with Customers service today and they were asking me some great questions and trying to sell me on a paid plan.
I said, we have zero budget for something we can’t test! I said this free product doesn’t work for me, at least. I’ve already waited 3-4 weeks for approval, made another form and work around to do a CRM with gmail and alt app. And now i’m suspended again. Should I keep waiting to be approved and maybe get suspended again?
I said, on sign up- their should be pop-ups that tell you the best way to sign up and major infractions of their policy.
The offer looks great but now i’m looking at another 3 week or more and might have this happen in the future. I don’t get it.
My excitement for Hub spot went from excited, to they have wasted my time. This is the 2nd time I have tried their service, 1st was in the early/mid 2000’s.
Again, maybe I should have used our main domain email to sign-up with, but if the free trial doesn’t work, the the funnel is broken.
Anyhow, my bad luck or something needs to be fixed.
Hope this feedback helps make a change.
Thanks xxx