Some customers cannot find the survey sent via email. It would be nice if we could manually resend NPS surveys
+ 1
We get requests to resend survey links pretty frequently. It’s disappointing that there doesn’t seem to be any way to get a survey to a customer if they lost the email.
This continues to come up where we get emailed that a customer lost the email but wants to take the survey. Creating an entirely separate survey seems like a very cumbersome workaround for such a small thing.