Manual opt-out or list of opt-in subscriptions

Smart CRM & Sales Hub CRM
1

Hi!

This might be a noob question, but I simply cannot find a way to achieve a rather simple task: Is there a way to either

  1. a) manually opt out contacts of a certain subscription type gibving them the opportunity to opt in later (which I would prefer) or
  2. b) generate a list of contacts who opted in to a certain subscription type?

I am on the free plan and want to achieve something similar to the following (perhaps, I am just missing a way to do it):

  • Let’s assume we have Product A and Product B.
  • At the beginning, we assume that some contacts will only be interested in Product A (and do not want to bother them with info on Product B).
  • Later on, they might wish to also receive news for product B, so they can opt-in by managing their subscriptions.

How can I find out, if someone has subsricbed to the Product B subscription type?

If I add contact properties for Product A and Product B, how can their opting in (automatically) update the property?

2

Hi @futurability

About opt-out, look this post: Unsubscribe an individual contact from receiving all email

About the lists, u can create one list based in form submissions, and with this, u can create one list for each type os subscriptions in free version. :slightly_smiling_face:

Have others options, but i know is not of free version, how can create lists based in lifecycle or email subscription.

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Best regards!

3

Dear Daniel,
Thanks a lot for your response. The solution you propose could not solve my issue, but you have pointed in the right direction and I think I have found a work-around.
Best regards