Manual Logging of outgoing/incoming emails - turn off creation of new contacts

Smart CRM & Sales Hub CRM
,
1

Hi all,

When I manually log an email (my inbox is NOT connected) -- can I somehow turn off the automatic creation of new contacts used in CC/BCC within the email?

Thank you

2

Hi @AKhakimova ,

You can’t no. If you remove the email of the contact from the email before you log it a new contact shouldn’t be created.

Thanks,

Louise Hare she/her
Freelance HubSpot Expert
If my reply helped to answer your question please mark it as a solution to make iteasier for others to find!