# Mandatory Closed Lost Reason Field

**URL:** <https://community.hubspot.com/t/mandatory-closed-lost-reason-field/44897>\
**Category:** HubSpot Ideas\
**Tags:** properties\
**Created:** [October 5, 2021, 9:18pm UTC](https://community.hubspot.com/t/mandatory-closed-lost-reason-field/44897 "2021-10-05T21:18:57Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![CSkeen5](https://avatars.discourse-cdn.com/v4/letter/c/5fc32e/32.png) [@CSkeen5](https://community.hubspot.com/u/CSkeen5)\
**Post date:** [October 5, 2021, 9:18pm UTC](https://community.hubspot.com/t/mandatory-closed-lost-reason-field/44897/1 "2021-10-05T21:18:57Z")

</div>

It seems that deal properties can be set to required upon deal creation only. There should be a way to make particular properites manadory when specific criteria is met, like Closed Lost Reason. If any deal is closed lost, I would like for “closed lost reason” to be a mandatory field the rep has to fill out. This information provides critical business insights and its being left unpopulated. I understand a workflow could be triggered, but it’s not a complete fix, its a just a workaround to a problem being left unsolved.

---

<div class="post-metadata">

**Author:** ![MegCundall](https://avatars.discourse-cdn.com/v4/letter/m/977dab/32.png) [@MegCundall](https://community.hubspot.com/u/MegCundall)\
**Post date:** [November 1, 2021, 1:52pm UTC](https://community.hubspot.com/t/mandatory-closed-lost-reason-field/44897/2 "2021-11-01T13:52:37Z")

</div>

I completely agree. Our previous CRM, Pipedrive, had this prompt automatically when a Deal was Closed Lost and it makes sense that our agents should be capturing this information automatically without having to build the workflow for it. Like having a task prompt, closed lost should be prompted.

---

<div class="post-metadata">

**Author:** ![trangnguyen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/trangnguyen/32/14279_2.png) [@trangnguyen](https://community.hubspot.com/u/trangnguyen)\
**Post date:** [May 18, 2022, 10:59pm UTC](https://community.hubspot.com/t/mandatory-closed-lost-reason-field/44897/3 "2022-05-18T22:59:50Z")

</div>

[@CSkeen](https://community.hubspot.com/t5/user/viewprofilepage/user-id/160761) Check out this post thatI found that might help you. [https://community.hubspot.com/t5/CRM/Closed-Lost-Deal-Validation-Rules/m-p/540616](https://community.hubspot.com/t5/CRM/Closed-Lost-Deal-Validation-Rules/m-p/540616)