@hvanoeveren Ill reach out to you directly to get more information and figure out what is going on here. Thanks for bringing this up! If anyone, else is experiencing this issue feel free to reach out to me directly cdewey@hubspot.com
thanks,
Cassie
This is now live to all for more details check out the knowledge base docs here.
Are you also working on scheduling availability for each user? It feels pretty stupid that our part-time workers have to set themselves to ‘away’ every week (or the admin has to do this for them).
Hello, is there going to be a feature on being able to auto-set agent status as well? I’m happy I can manually toggle it, but in our case, our chat finishes always at 5pm, so would be amazing to have an option to tell the system: “at ‘x’ time turn availability ‘off’”, rather than everyone all having to do it manually and then the supervisor also checking just to make sure no one has forgotten 
!
Hi @ALH1
Thank you for reaching out.
I’d recommend upvoting this Idea and this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes.
Thank you
Best
Tiphaine
Hi Cassie, hi everyone,
How did the beta go? Is the feature available yet? And if yes, how?
My need, as an admin, would be to make sure that some users always stay set as “away” (unless I set them as available myself).
Thank you in advance!
Hi,
It seems that availability is still manual and not link with the agenda or other automatic adjustement by users… This kind of settings is much needed!!!
Thank you!
This is still very much needed!
It would be great to be able to bulk toggle availabilty for multiple users at once. For some of our enterprise customers, manually setting each user to “away” isn’t feasible.