I am overall responsible for managing our live chat. With the new chat, is there a way for me as an admin to view which users…

This is now live to all for more details check out the knowledge base docs here. [image] Manage user availability f…

Hi @ALH1 Thank you for reaching out. I’d recommend upvoting this Idea and this Idea in our Ideas Forum regarding this. You …

Thanks! You just made my day. We cannot wait to try this out.

Curious if details or anything has gone out yet?

Is this live yet or do I still need to fill in the form - can we be added to Beta please?

@cdewey22 How can we allow users to admin team member availability? We don’t want all the department managers to be able to m…

Hi @setheryb thanks so much for the feedback. Right now, they would have to be an admin or super admin in order to access thi…

Is this feature live now? I am a super admin but am having difficulty finding the settings for this new feature. Thanks!

i am also a super admin but unable to find the new feature

just wondering when this will be released???

Any update on the status of this feature?

Hi - We are in beta for this feature! Here is the beta form for you to provide your contact information and I can get this ad…

Managing the availability of team members on live chat

cdewey22 September 1, 2020, 7:26pm 42

This is now live to all for more details check out the knowledge base docs here.

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