# Manage Automatic email associations **URL:** \ **Category:** HubSpot Ideas\ **Tags:** sales-email\ **Created:** [May 13, 2021, 10:31pm UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299 "2021-05-13T22:31:48Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![KSimpkin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ksimpkin/32/13521_2.png) [@KSimpkin](https://community.hubspot.com/u/KSimpkin)\ **Post date:** [May 13, 2021, 10:31pm UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/1 "2021-05-13T22:31:48Z")
There needs to be a way to change the default automatic email association behaviour. The default is as follows: _“Activities logged on a contact record will be automatically associated to the record’s [associated company and the associated five most recent open deals](https://knowledge.hubspot.com/contacts/a-guide-to-using-records#associated-records-and-additional-tools). Open deals are deals that are not in [closed-won or closed-lost deal stages](https://knowledge.hubspot.com/deals/set-up-and-customize-your-deal-pipelines-and-deal-stages#to-customize-your-deal-stages).”_ We need a setting to opt out of automatically associating emails with the 5 latest deals unless the email is sent from the deal withing hubspot. We have a lot of users on outlook who will be communicating with the same contact for both sales and production related information and we are geting 100’s of production related emails associated with deals with which they have absolutly no connection! This makes it very hard to find emails actually related to the deal you are working on. ---
**Author:** ![amyleopold](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amyleopold/32/13631_2.png) [@amyleopold](https://community.hubspot.com/u/amyleopold)\ **Post date:** [August 31, 2021, 4:38pm UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/2 "2021-08-31T16:38:32Z")
Has anyone found a solution to this? We have the same issue and DO NOT want emails associated with deals in the manner that HubSpot automatically does it. We use the Outlook desktop plug-in. We have many deals open on an account that have nothing to do with the email being sent. It causes major issues. ---
**Author:** ![TCottle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tcottle/32/79091_2.png) [@TCottle](https://community.hubspot.com/u/TCottle)\ **Post date:** [June 2, 2022, 11:19pm UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/3 "2022-06-02T23:19:52Z")
We’ve found at our company too, that using the email tool within HubSpot creates all of these unnecessary associations too. Sent an email to all of our clients and now they’re associated with each other and there are hundreds of threads that are found on every client record. When I spoke with a HubSpot agent about it, there’s no solution at this time. I’d like to be able to turn these automatic associations off or at least set rules for them if they have to be there. It’s caused a real mess for us. ---
**Author:** ![Hildegaard](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hildegaard/32/66470_2.png) [@Hildegaard](https://community.hubspot.com/u/Hildegaard)\ **Post date:** [February 15, 2023, 11:49am UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/4 "2023-02-15T11:49:49Z")
I would very much like to limit the number of default associations for all of my HubSpot users. This is both regarding logging via outlook, and also when I create a activity on e.g. a contact within HubSpot. In outlook I would like by default to associate only on the contact level and NOT a deal or company. In HubSpot I would like to only associate on the level i’m making a activity on. Example: I’m creating a note on the contact level, but this note will also be associated with the associated company, which for us don’t make any sense. Please help solve this as it creates a lot of “noise” on all irrelevant levels. ---
**Author:** ![bcf](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bcf/32/13631_2.png) [@bcf](https://community.hubspot.com/u/bcf)\ **Post date:** [October 4, 2023, 2:28am UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/5 "2023-10-04T02:28:55Z")
Yes setting our own associations, would be great the automatic associations is creating to much noise and conflict with other emails ---
**Author:** ![LWatremetz](https://avatars.discourse-cdn.com/v4/letter/l/ac91a4/32.png) [@LWatremetz](https://community.hubspot.com/u/LWatremetz)\ **Post date:** [October 5, 2023, 11:49am UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/6 "2023-10-05T11:49:13Z")
Same here, we have some customers where multiple simultaneous deals are being discussed, when the mess created by the default association logic is causing lots of confusion We need a solution to this ---
**Author:** ![bcf](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bcf/32/13631_2.png) [@bcf](https://community.hubspot.com/u/bcf)\ **Post date:** [October 5, 2023, 9:32pm UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/7 "2023-10-05T21:32:25Z")
Yes when will hubspot start to listen to sugestions. Do we all need to start going to other platforms before they start to listen. Also if they do make the changes not only for the very high next level subsription fee group. ---
**Author:** ![BThomas4](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@BThomas4](https://community.hubspot.com/u/BThomas4)\ **Post date:** [September 7, 2024, 4:15am UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/8 "2024-09-07T04:15:29Z")
Is there any fix to this yet? We’ve recently installed Hubspot in out company within the last 9 months, and the email associating with 5+ deals is causing CHAOS! Litteraly, its getting to the point where we’re looking at switchinn to another provider alltogether. So annoying when theres so many cool features within Hubspot, but the absolute basics such as this are overlooked. Talking to others about in a networking session it seems we’re not the only one to experience this issue eithier… ---
**Author:** ![JohnSears](https://avatars.discourse-cdn.com/v4/letter/j/46a35a/32.png) [@JohnSears](https://community.hubspot.com/u/JohnSears)\ **Post date:** [January 30, 2025, 1:01am UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/9 "2025-01-30T01:01:16Z")
Has there been any solution to this. This is a major issue that frankly makes the Hubspot inbox completely unusable for me (legal work and it associates forwarded emails with the original sender who may not be the client and may be a counterparty). More than 3 years after the original post and no reply from HubSpot on this. ---
**Author:** ![BThomas4](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@BThomas4](https://community.hubspot.com/u/BThomas4)\ **Post date:** [January 30, 2025, 5:26pm UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/10 "2025-01-30T17:26:24Z")
Yes, fully agree. Very frustrating, and definitly a lack of support from Hubspot’s side on this. Does _everyone_ have this same issue, or just a select few because of the way its been setup? Surely if everyone had the issue it would be a crisis within Hubspot and they’d loose business overnight…have a hunch its the way its setup somehow…??? ---
**Author:** ![hroberts](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hroberts/32/52294_2.png) [@hroberts](https://community.hubspot.com/u/hroberts)\ **Post date:** [June 7, 2025, 12:50am UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/11 "2025-06-07T00:50:12Z")
Hi folks! There is a Beta for this now, you can request to join here: [HubSpot Login and Sign in](https://app.hubspot.com/l/product-updates/?rollout=207964) ---
**Author:** ![BenRoddey](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/benroddey/32/207750_2.png) [@BenRoddey](https://community.hubspot.com/u/BenRoddey)\ **Post date:** [July 10, 2025, 12:39pm UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/12 "2025-07-10T12:39:07Z")
@hroberts the Beta for this presents a “Not Found” page with “Product update does not exist.” How can we join this beta? I’ve searched the logs and can’t find the correct link. ---
**Author:** ![hroberts](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hroberts/32/52294_2.png) [@hroberts](https://community.hubspot.com/u/hroberts)\ **Post date:** [December 18, 2025, 11:53pm UTC](https://community.hubspot.com/t/manage-automatic-email-associations/37299/13 "2025-12-18T23:53:23Z")
Hi all! This rollout went Live to all in October. If [this link](https://app.hubspot.com/l/product-updates/?rollout=207964) doesn’t work, try searching Product Updates for “Apply Activity Logging Defaults to External Emails”