# Make it visually clear when a contact is inactive

**URL:** <https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901>\
**Category:** HubSpot Ideas\
**Tags:** object\
**Created:** [January 17, 2022, 4:56pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901 "2022-01-17T16:56:40Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![CMorency6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cmorency6/32/47092_2.png) [@CMorency6](https://community.hubspot.com/u/CMorency6)\
**Post date:** [January 17, 2022, 4:56pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/1 "2022-01-17T16:56:40Z")

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**CONTEXT:**

When you make a contact INACTIVE, it’s not visually clear unless you check the status line. It should be more clear so you don’t lose time contacting him and you know, for example, that out of 6 contacts in a company you actually only have 2 that are still active.

Move visual = More instinctive and faster

**REQUEST:**

- **A contact that is INACTIVE is easy to recognize visually**

- A contact that is INACTIVE can’t be manually interacted with unless we make it active again. (Can’t add notes, contacts, write emails, etc). (Could be a choice in settings)

- When you filter the contacts record page, you can see or hide inactive contacts.

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**Author:** ![EJohnson29](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@EJohnson29](https://community.hubspot.com/u/EJohnson29)\
**Post date:** [March 17, 2022, 5:43pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/2 "2022-03-17T17:43:36Z")

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This would be very helpful. We often times don’t want to delete contacts, but don’t want to see them anymore once they are Inactive

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**Author:** ![MSutton5](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@MSutton5](https://community.hubspot.com/u/MSutton5)\
**Post date:** [July 12, 2023, 4:19pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/3 "2023-07-12T16:19:25Z")

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This is needed. i am surprise this is not a feature yet.

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**Author:** ![JRogers74](https://avatars.discourse-cdn.com/v4/letter/j/41988e/32.png) [@JRogers74](https://community.hubspot.com/u/JRogers74)\
**Post date:** [July 25, 2023, 1:00am UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/4 "2023-07-25T01:00:46Z")

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This would be excellent.

Our old CRM allowed this and we miss it.

A toggle button to hide / unhide would be great

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**Author:** ![kenzogianni](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kenzogianni/32/199150_2.png) [@kenzogianni](https://community.hubspot.com/u/kenzogianni)\
**Post date:** [July 26, 2023, 5:19am UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/5 "2023-07-26T05:19:07Z")

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Good idea! I’m having the same frustration at the moment.

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**Author:** ![CZone](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/czone/32/198431_2.png) [@CZone](https://community.hubspot.com/u/CZone)\
**Post date:** [August 14, 2023, 9:29pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/6 "2023-08-14T21:29:26Z")

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Agree - please help hubspot!

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**Author:** ![April\_at\_Paubox](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@April\_at\_Paubox](https://community.hubspot.com/u/April_at_Paubox)\
**Post date:** [November 3, 2023, 3:56pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/7 "2023-11-03T15:56:08Z")

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I really like this idea for all objects - some sort of visual representation based on a property (basic conditional formatting)

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**Author:** ![MBrock5](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@MBrock5](https://community.hubspot.com/u/MBrock5)\
**Post date:** [February 8, 2024, 4:51pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/8 "2024-02-08T16:51:51Z")

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YES! Would love this! I agree with EJohnson

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**Author:** ![JRogers74](https://avatars.discourse-cdn.com/v4/letter/j/41988e/32.png) [@JRogers74](https://community.hubspot.com/u/JRogers74)\
**Post date:** [February 8, 2024, 8:18pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/9 "2024-02-08T20:18:28Z")

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If we could ‘disappear’ them it would be great. Their historic activities and tasks would still need to be visible.

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**Author:** ![NFakirzay](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NFakirzay](https://community.hubspot.com/u/NFakirzay)\
**Post date:** [February 9, 2024, 3:15pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/10 "2024-02-09T15:15:00Z")

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This would be fantastic if implemented. Could be a lifesaver.

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**Author:** ![RaniL](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@RaniL](https://community.hubspot.com/u/RaniL)\
**Post date:** [July 9, 2024, 6:37pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/11 "2024-07-09T18:37:54Z")

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Yes please! This would be a huge help. As well as making companies inactive for B2B Businesses.

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**Author:** ![elisestieren](https://avatars.discourse-cdn.com/v4/letter/e/5f9b8f/32.png) [@elisestieren](https://community.hubspot.com/u/elisestieren)\
**Post date:** [September 16, 2024, 3:13pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/12 "2024-09-16T15:13:49Z")

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🤗upvoting

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**Author:** ![Step6383](https://avatars.discourse-cdn.com/v4/letter/s/8e7dd6/32.png) [@Step6383](https://community.hubspot.com/u/Step6383)\
**Post date:** [February 4, 2025, 6:28pm UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/13 "2025-02-04T18:28:50Z")

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Yes!!! We are struggling with this right now too! Also a way to identify a primary contact.

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**Author:** ![RichardBauer](https://avatars.discourse-cdn.com/v4/letter/r/76d3ee/32.png) [@RichardBauer](https://community.hubspot.com/u/RichardBauer)\
**Post date:** [April 29, 2025, 8:25am UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/14 "2025-04-29T08:25:56Z")

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3 years later and we still dont have this simple feature.

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**Author:** ![GCavina82](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gcavina82/32/205915_2.png) [@GCavina82](https://community.hubspot.com/u/GCavina82)\
**Post date:** [April 30, 2025, 9:07am UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/15 "2025-04-30T09:07:05Z")

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I confirm that this feature will help a lot.

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**Author:** ![RKPPP](https://avatars.discourse-cdn.com/v4/letter/r/cdc98d/32.png) [@RKPPP](https://community.hubspot.com/u/RKPPP)\
**Post date:** [January 14, 2026, 4:00am UTC](https://community.hubspot.com/t/make-it-visually-clear-when-a-contact-is-inactive/49901/16 "2026-01-14T04:00:10Z")

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Another basic functionality that is Missing in HubSpot…
