Scorer lorsqu’un contact OUVRE un email (n’importe quel mailing)
Scorer lorsqu’un contact CLIC sur un email (n’importe quel mailing)
Hi folks,
I’m Joe, the Ideas Forum manager. I’ve been in contact with our Product team about the four requests stated here, and I wanted to provide an update.
At this time, these changes to HubSpot scoring aren’t on our immediate roadmap. They’re something that’s on our radar, and we’d like to explore them one day, but currently, we don’t have any plans to move forward. This certainly doesn’t mean we’ll never make these changes, just that right now we have other things planned. I’d encourage you to keep leaving feedback on this thread so we can understand your use cases and needs.
Best,
Joe
That’s frankly shocking, with such a high upvote here and on this topic:
https://community.hubspot.com/t5/HubSpot-Ideas/HubSpot-Score-Increase-Lead-Scoring-Filter-Maximum/idc-p/387911#M68899
I get it must be very technically limiting to do this. But it’s super necessary.
I would like to echo every comment left on this idea. HubSpot Score is so fundamental to qualifying leads, showing intent, and aligning with sales.
It should be a foundational element for any CRM/Marketing automation package.
@JoeMayall -- guess it’s time to start planning our migration to Marketo. All your competitors had this functionality literally a decade ago.
I really agree with so many of these ideas. Lead scoring has become the bane of my existence right now as I have to do a lot of workarounds to score my contacts based on their activities.
I want to see this happen specifically for email opens. I want to be able to give a contact a score for every email they open.
please put this on your roadmap!
We implemented Hubspot last year and setup our first prototype of a scoring system, knowing that we need to learn together with “the system”, if thats the right approach or if we have to adapt something. The result: we need to make some changes, but only on some parts of the scoring system. All contacts with a positive score should keep it. All contacts with a negative score should be resetted to 0 again.
Seems like a very easy thing to do, but as of now, there is no chance to do that.
Agreed!
Just add “or” functionality and it is tremendously improved! Right now, the only way to build is with “and” so you have to create additional sets for every criteria.
Having just completed HubSpot’s Sales & Marketing Alignment training, we went through the process of setting up a point structure for Critical, Important, Influential, and Negative attributes for properties and engagements, but building it in the HubSpot Score property you lose all that value.
I know score can be used differently by many use cases, but even adding subsets would help better organize.
Upvoting because this is a strong need.
I haven’t read all the comments in this thread. I agree that lead scoring needs to be improved in many ways.
Today it takes a lot of time to do quality assurance and updating a lead scoring model. Adding new rules becomes a nightmare.
One easy thing to start with would be improving the UI and giving us a sort order (rearranging) function. That would be a huge improvement.
Export and import function would be a time saver as well.
Yeah, I at the very minimum need to be able to reset HubSpot score to zero. We have a critical business need to re-score all our contacts. Even if there are features built-in to prevent us from accidentally resetting to protect us from our own fumbly fingers, this time we really know what we’re doing.
At the moment, I’m considering the most insane hacks and workarounds to reset the score. I can’t believe how much of my time HubSpot is wasting. Not only business time that costs $$$ but my own personal time, because I’m working overtime on a salary to get this done.
Make it happen HubSpot!
One more thing: as a busines, stop treating me like an **bleep** that dosen’t know what I’m doing. Stop making me fill out ridiculous forum posts begging for features to be added.
Hubspot is there any update to this? It has been asked for, for years and is a feature provided by other competitors.
Common Hubspot, working on this suggestion with that many upvotes since 2018!?
This makes me wonder if you consider the ideas of your customers at all!
It’s quite obvious to me and many others that you want to be able to reduce the Hubspot score.
Let’s say someone works his way up to a lead score of 100 and is sent to sales.
Sales calls the prospect but he’s not sales ready.
Instead of keeping that contact in a ‘hot leads’ lists (contacts with a score of 100),
we want to reduce the score so eventually we can pick them up when they are engaging again with our content.
@JoeMayall wake up please
@JoeMayall the fact that there is no way to set a lead score to a specific number is truly unfathomable. I’m new to Hubspot and was assured during the sales process that your product was at parity or better in all aspects with Marketo. This is one of the fundamental pillars of marketing automation and is so egregiously lacking that I am considering asking out of our contract.
I really can’t believe this isn’t at least on your roadmap. Very disappointing.
5 years - and no significant improvement to scoring…
Am I crazy or is it easier to just use a normal value property that I increase and decrease via the Workflow function?
The limit for workflows is higher, the reporting works the same and I have all the functionalities of re-enrollment and refined triggers.
Is there any benefit whatsoever in using a Scoring property over a Value property?
Would love everybody’s thoughts on this.