# Lucky Orange

**URL:** <https://community.hubspot.com/t/lucky-orange/127275>\
**Category:** Marketplace Apps\
**Tags:** third-party-apps\
**Created:** [March 4, 2025, 11:53am UTC](https://community.hubspot.com/t/lucky-orange/127275 "2025-03-04T11:53:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MLancelle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mlancelle/32/205417_2.png) [@MLancelle](https://community.hubspot.com/u/MLancelle)\
**Post date:** [March 4, 2025, 11:53am UTC](https://community.hubspot.com/t/lucky-orange/127275/1 "2025-03-04T11:53:33Z")

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Hi,

The Lucky Orange data is not appearing in HubSpot, despite the integration actions being completed. Could this issue be related to installing it on a different domain than our primary brand domain in HubSpot?

Thanks a lot for your help.

Kind regards,

Mathieu

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [March 4, 2025, 7:18pm UTC](https://community.hubspot.com/t/lucky-orange/127275/2 "2025-03-04T19:18:49Z")

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Hey, @MLancelle. Happy Tuesday.

If Lucky Orange data isn’t appearing in HubSpot, it’s possible that the issue is related to the installation on a [different domain](https://knowledge.hubspot.com/domains-and-urls/connect-a-domain-to-hubspot). HubSpot typically tracks data based on the primary domain and connected tracking settings.

I’d recommend checking if the domain is properly added in HubSpot’s tracking settings and if Lucky Orange is configured to track across multiple domains.

If everything looks correct but the issue persists, reconnecting the integration might help.

Let us know how it works.

Kindly,

Pam

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**Author:** ![MLancelle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mlancelle/32/205417_2.png) [@MLancelle](https://community.hubspot.com/u/MLancelle)\
**Post date:** [September 23, 2025, 1:48pm UTC](https://community.hubspot.com/t/lucky-orange/127275/3 "2025-09-23T13:48:59Z")

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Hi Pam,

Yes I’m pretty sure this is the cause of the issue, we need to register our second domai name in Hubspot to have all modules and features working well and receive all data we want 🙂

Thanks for your help 🙂

Kind regards,

Mathieu