# Lost my super admin role

**URL:** <https://community.hubspot.com/t/lost-my-super-admin-role/142627>\
**Category:** HubSpot Academy Support\
**Created:** [November 14, 2025, 8:12am UTC](https://community.hubspot.com/t/lost-my-super-admin-role/142627 "2025-11-14T08:12:10Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![SOH3CX](https://avatars.discourse-cdn.com/v4/letter/s/ee59a6/32.png) [@SOH3CX](https://community.hubspot.com/u/SOH3CX)\
**Post date:** [November 14, 2025, 8:12am UTC](https://community.hubspot.com/t/lost-my-super-admin-role/142627/1 "2025-11-14T08:12:10Z")

</div>

Hi all,  
I lost my super admin role in my system. There is another super admin, but it’s a dummy account and we don’t have access to it. Is there any way to regain my super admin role?

---

<div class="post-metadata">

**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\
**Post date:** [November 14, 2025, 10:43am UTC](https://community.hubspot.com/t/lost-my-super-admin-role/142627/2 "2025-11-14T10:43:59Z")

</div>

Hey @SOH3CX another super admin would have to provide access to it, could you gain access to the dummy email address to send a password reset?

If not, I’d recomend reaching out to HubSpot support, they may be able to update this through the security team.