Hi @mfouad2 ,
According to HubSpot’s documentation, if you’ve lost access to your two-factor authentication (2FA) device, you’ll need to request a 2FA reset. This process may take 48–72 hours to ensure the security of your account:
If you’re on a paid plan, a Super Admin on your account may be able to assist with regaining access through the User Management panel.
Otherwise, you can fill out HubSpot’s account recovery form here: Recover your inactive HubSpot account
This form is specifically for users locked out of their accounts. Once submitted, HubSpot’s team will contact you to verify your identity and help you regain access.
Hope this helps! Let us know how it goes.