Hey folks, I am looking for the APIs to send/ receive message to the live chat. Actually, I have a system where I can creat…

Hey @AnubhavGupta for the support inbox, you can send and receive messages through the inbox api here . For chatbots, you wan…

Hey Tom, thanks It worked for me, but can I have one doubt, I didn’t find anything to initiate a conversation through API.

So my use case is like: I want to have custom widget for my website, where customer can enter their name and email/contact, …

I think the chat SDK is the closet you’re going to get really! I don’t think there’s another API to check agent availability …

Hey Tom thank you for helping throughout this thread ..there is hubspot api for sending message from hubspot agent side to vi…

Can I use Chat SDK in my custom chat UI

You can use via tracking code installed in your custom ui

Looking for APIs for the livechat

Develop, Build & Integrate APIs & Integrations

TomM2 July 29, 2024, 3:45pm 4

Hey @AnubhavGupta I don’t believe this is possible, out of curiosity what’s the usecase? Would you not always want a contact to initiate a conversation?

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Looking for APIs for the livechat

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