Logo not replaced when email is cloned and template is changed

Marketing & Content Hub Email Marketing Tool
1

I have completed creation of a set of contents (email, landing pages and workflows) for one of the brands of our customer. Our customer would like the exact same workflow to be repeated (with different texts, from name and emails, etc) for their other brand which sits inside the same HubsSpot account.

So I start from Email_1 that uses Template_1. I clone the email and replace the text. There are readymade templates for both brands X and Y. Brand X is complete so I change the template of the email to that of Y which contains Y’s logo instead of X.

To my surprise, I do not see Y’s logo as I choose the template. The same logo from X is somehow overwritten. This is when, if I create an email from scratch and not clone my email, the Y logo is seen in the new email without a problem.

Why am I not seeing the Y logo when I clone the email X and change the template to Y?

2

Hi @mobedi As it turns out, existing content will not be overridden when swapping templates with the same modules. If you choose to do this you will have to replace the logo manually.

Thank you,

Ed Justen