So more than 3 years ago, we heard that mobile email tracking is on the “roadmap”. What will it take to get this into the delivery state???
Reference:
moonwebstrategy
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Community Manager
Dec 1, 2016 3:25 PM
Hi @ab, currently the new HubSpot Mobile App does not support email tracking, so you would not be able to send tracked/logged emails from your smartphone. If you have a Connected Inbox, and the first message that you sent was from your computer, replies to that message will get logged into the CRM, but, messages that were first sent from your phone will not get tracked/logged.
However, an email tracking functionality for the mobile app is on the roadmap for the future, so stay tuned!
All the best,
May