I know there are technical limitations. I get that. Why would we not be able to use the HubSpot app to send/receive email via mobile?
I agree with all upvotes there that this is literally what you do - you are are a sales/marketing CRM. Mobile is dominant and isn’t showing signs of stopping. This needs to be addressed. Even if you just say, “we’re not going to do it, sorry, but here are some people who do.”
I even found a thread from 2016 of someone asking for this and the “Community manager” said, “email tracking functionality for the mobile app is on the roadmap for the future, so stay tuned!” 2016 @hubspot. How long into the future is this going to happen?