The new Log All Emails feature is excellent and exactly what we need, but the interface and functionality carries substantial risk that is not obvious to the end user or admin. When “log all emails” is selected on admin level, the user’s ability to opt-out or “only log manually” no longer exists.
In the outlook add-in, a user can unclick “log emails”, but all of their emails are still being logged. the only option to not have emails logged automatically is to then disconnect their inbox entirely. There NEEDS to be a solution where a firm can choose to log all emails by default but have certain users opted-out or only log when they manually choose to through the outlook add in. This creates substantial risk of sharing information internally that is not meant to be shared especially considering the user thinks nothing is being logged automatically based on the UI in the outlook add in.
In an ideal state, the end user should be able to control if any emails are logged automatically (replies, all or NONE), while the default is to log all if user does not opt out.