Being able to add a note to a task WITHOUT completing the task needs to happen! My team would like to be able to give updates on a task without having to close the task and then create a new one, OR add the note then go back in and “un-complete” the task to get the note on there.
Also, if there was a way to set the task queue up to match more like contacts/companies/tickets, I think that being able to add notes onto it would work with more ease than how it is set up currently.
Thanks!