# Log activity without completing task **URL:** \ **Category:** HubSpot Ideas\ **Tags:** tasks\ **Created:** [June 24, 2020, 5:24pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057 "2020-06-24T17:24:49Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![MHIEZ](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@MHIEZ](https://community.hubspot.com/u/MHIEZ)\ **Post date:** [March 23, 2023, 10:50am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/61 "2023-03-23T10:50:52Z")
Cette problèmatique très handicapante au quotidien a été remonté en 2021 et aujourd’hui toujours aucune solution apportée c’est bien dommage. ---
**Author:** ![PWieczorek](https://avatars.discourse-cdn.com/v4/letter/p/4bbf92/32.png) [@PWieczorek](https://community.hubspot.com/u/PWieczorek)\ **Post date:** [April 26, 2023, 10:56am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/62 "2023-04-26T10:56:40Z")
It has been 3 years from first report of this error and still not fixed!!! It creates havoc in tasks! What are you doing about it?!!! Why soooo loooooong??? ---
**Author:** ![KSchmitz](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kschmitz/32/2490_2.png) [@KSchmitz](https://community.hubspot.com/u/KSchmitz)\ **Post date:** [April 26, 2023, 12:23pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/63 "2023-04-26T12:23:17Z")
I agree with this comment! Why isn’t this fixed yet? No one has taken any action to fix the issue HubSpot has caused! ---
**Author:** ![KOlsen2](https://avatars.discourse-cdn.com/v4/letter/k/54ee81/32.png) [@KOlsen2](https://community.hubspot.com/u/KOlsen2)\ **Post date:** [May 22, 2023, 4:47am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/64 "2023-05-22T04:47:30Z")
This issue is really affecting us. We have multiple people actioning activities within a client record and this results in others accidentally completing off tasks for other people. This issue has been ongoing for a really long time now, is there not any way that it can be addressed? Surely we should be able to just log an activity and not mark a task as completed or as suggested have this as an option to do so? We do not use HubSpot to make phone calls. This option does appear when sending an email but it doesn’t for other activities. ---
**Author:** ![froettgen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/froettgen/32/96035_2.png) [@froettgen](https://community.hubspot.com/u/froettgen)\ **Post date:** [May 23, 2023, 10:34am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/65 "2023-05-23T10:34:55Z")
It would be great if someone could have a look at this. Currently it’s not possible to log an activity without automatically closing the task whilst working on a task queue. For example, when my task is to make a call to the customer but I first want to log some notes within the contact, I have to leave the task queue to do that. ---
**Author:** ![EMangrum4](https://avatars.discourse-cdn.com/v4/letter/e/a87d85/32.png) [@EMangrum4](https://community.hubspot.com/u/EMangrum4)\ **Post date:** [May 30, 2023, 1:40pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/66 "2023-05-30T13:40:08Z")
This is my second time commenting on this and I really wish something could be done about this. I just attempted to add an informational Note to a Company record that has 1 pending task and cannot add the Note without completing the task. Initially I thought this was because the task was assigned to me, so I reassigned it to the correct employee and still cannot add a Note without completing a task systematically for my co-worker. This is completely ineffective, PLEASE fix this! ---
**Author:** ![AMackiewicz](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@AMackiewicz](https://community.hubspot.com/u/AMackiewicz)\ **Post date:** [July 24, 2023, 8:22pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/67 "2023-07-24T20:22:52Z")
Being able to add a note to a task WITHOUT completing the task needs to happen! My team would like to be able to give updates on a task without having to close the task and then create a new one, OR add the note then go back in and “un-complete” the task to get the note on there. Also, if there was a way to set the task queue up to match more like contacts/companies/tickets, I think that being able to add notes onto it would work with more ease than how it is set up currently. Thanks! ---
**Author:** ![AMulready](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amulready/32/49683_2.png) [@AMulready](https://community.hubspot.com/u/AMulready)\ **Post date:** [September 11, 2023, 10:32am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/68 "2023-09-11T10:32:00Z")
Any update on this? The thread stretches back to 2020 and no update or fix. Hugely impactful ---
**Author:** ![andrewhinkle](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@andrewhinkle](https://community.hubspot.com/u/andrewhinkle)\ **Post date:** [October 25, 2023, 10:21pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/69 "2023-10-25T22:21:15Z")
It’s a deal breaker for me and my team. We are in the process of migrating to HubSpot, but based solely upon this lack of function I will give it a thumbs down. ---
**Author:** ![Thegz](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@Thegz](https://community.hubspot.com/u/Thegz)\ **Post date:** [January 17, 2024, 4:28pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/70 "2024-01-17T16:28:32Z")
Still waiting to be able to add notes without having to complete the task. Leaving a comment to be kept in the loop on any developments! ---
**Author:** ![WarrenAshcroft](https://avatars.discourse-cdn.com/v4/letter/w/ecae2f/32.png) [@WarrenAshcroft](https://community.hubspot.com/u/WarrenAshcroft)\ **Post date:** [January 24, 2024, 2:51pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/71 "2024-01-24T14:51:54Z")
+1 Following This is very frustrating and very confusing UI, especially when the object you’re adding a note to is unrelated to the task in context. ---
**Author:** ![HdeSchipper](https://avatars.discourse-cdn.com/v4/letter/h/7feea3/32.png) [@HdeSchipper](https://community.hubspot.com/u/HdeSchipper)\ **Post date:** [February 14, 2024, 10:25am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/72 "2024-02-14T10:25:39Z")
Upvote. Need the ability to log a note without it automatically completing the task while working on a task. ---
**Author:** ![ViveCPR](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vivecpr/32/1529_2.png) [@ViveCPR](https://community.hubspot.com/u/ViveCPR)\ **Post date:** [February 16, 2024, 9:09pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/73 "2024-02-16T21:09:50Z")
This issue continues to affect me as well. We need the ability to “Log Call” without it closing the open task. The button in the “Log Call” activity window only provides the option to “Log Call and Complete Task”. It does not matter what type of task it is, nor how the task was originally setup. Hubspot consistently wants to close the task when a call is logged, which is not a realistic or efficient workflow for many of us. Please fix this issue, which stems back many years. ---
**Author:** ![APeddlesden](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/apeddlesden/32/42536_2.png) [@APeddlesden](https://community.hubspot.com/u/APeddlesden)\ **Post date:** [February 21, 2024, 12:05am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/74 "2024-02-21T00:05:55Z")
Coming up to the 4-year anniversary of this topic, and though it seems unlikely anything will be changed at this point I will add my voice to the choir for whatever it’s worth; this would be extremely helpful and it frankly boggles the mind that this was ever the intended behaviour at any stage of development. ---
**Author:** ![CarlosM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/carlosm/32/81360_2.png) [@CarlosM](https://community.hubspot.com/u/CarlosM)\ **Post date:** [February 21, 2024, 9:37am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/75 "2024-02-21T09:37:17Z")
This is perhaps the most frustrating issue with HubSpot I’ve experienced and it affects me daily. It’s perplexing that this has not been adressed - I sometime wonder if this thread is somehow hidden, as why would it not be taken resolved.? It can’t be that complicated surely? Come on HubSpot - please fix this!!! ---
**Author:** ![EMangrum4](https://avatars.discourse-cdn.com/v4/letter/e/a87d85/32.png) [@EMangrum4](https://community.hubspot.com/u/EMangrum4)\ **Post date:** [February 21, 2024, 2:49pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/76 "2024-02-21T14:49:16Z")
Side note on this thread - twice in the last week I have encountered this issue (still SUPER frustrating) when there were not any open tasks to complete. The button still said “Save and complete task”. I have not noticed this until recently. ---
**Author:** ![CRosenthal](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crosenthal/32/99730_2.png) [@CRosenthal](https://community.hubspot.com/u/CRosenthal)\ **Post date:** [March 2, 2024, 3:51pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/77 "2024-03-02T15:51:24Z")
We have this issue when working with tasks. If we try to add a note to a task the only option is to “save note and complete task”. We want to save the not but, not complete the task. The Hubspot suggested workaround of leaving the note outside the task tools is not efficient within our client success workflow. ---
**Author:** ![DerChris](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/derchris/32/2490_2.png) [@DerChris](https://community.hubspot.com/u/DerChris)\ **Post date:** [April 16, 2024, 7:22am UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/78 "2024-04-16T07:22:35Z")
Please update this. We are constantly losing “open tasks” because of taking notes in a contact. “Save note” and “complete task” need to be separated immediately. Really frustrating to write this in a 4-year-old-issue that looks like it can be fixed in 4 minutes … ---
**Author:** ![GWright97](https://avatars.discourse-cdn.com/v4/letter/g/e79b87/32.png) [@GWright97](https://community.hubspot.com/u/GWright97)\ **Post date:** [April 16, 2024, 3:07pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/79 "2024-04-16T15:07:21Z")
Still need this to be fixed. Saving a note completes the task immediately. ---
**Author:** ![ViveCPR](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vivecpr/32/1529_2.png) [@ViveCPR](https://community.hubspot.com/u/ViveCPR)\ **Post date:** [April 16, 2024, 3:12pm UTC](https://community.hubspot.com/t/log-activity-without-completing-task/22057/80 "2024-04-16T15:12:52Z")
I am still having this issue as well. It makes no sense in terms of activity flow for a user, adds extra steps and time, and potential loss of an important follow-up task if the user doesn’t remember to recreate the task after logging a call (so frustrating!!). This is a 4 year old issue, with a simple fix. Let’s all make a stink and get this some traction! Please comment if you’d like this issue fixed. [Previous page](https://community.hubspot.com/t/log-activity-without-completing-task/22057.md?page=3) [Next page](https://community.hubspot.com/t/log-activity-without-completing-task/22057.md?page=5)