# Livechat suggestion

**URL:** <https://community.hubspot.com/t/livechat-suggestion/3746>\
**Category:** Sales Hub Tools\
**Created:** [October 30, 2017, 11:13pm UTC](https://community.hubspot.com/t/livechat-suggestion/3746 "2017-10-30T23:13:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Camirand](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/camirand/32/13521_2.png) [@Camirand](https://community.hubspot.com/u/Camirand)\
**Post date:** [October 30, 2017, 11:13pm UTC](https://community.hubspot.com/t/livechat-suggestion/3746/1 "2017-10-30T23:13:09Z")

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Hi,

Would be grantly appreciated if the livechat could popup after a certain amout of time on the website like we can set on live chat or pure chat so we get in contact with the prospect after he had time to read a little bit and he has some questions.

Regards

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [October 31, 2017, 3:47pm UTC](https://community.hubspot.com/t/livechat-suggestion/3746/2 "2017-10-31T15:47:31Z")

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Hey @Camirand can you confirm which messaging tool you are using?  
Are you using HubSpot Messages or a third-party tool?

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**Author:** ![SalesLD](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/salesld/32/79091_2.png) [@SalesLD](https://community.hubspot.com/u/SalesLD)\
**Post date:** [October 31, 2017, 11:31pm UTC](https://community.hubspot.com/t/livechat-suggestion/3746/3 "2017-10-31T23:31:12Z")

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Agree. I’m loving the tool and how it’s integrated into Hubspot Sales but there’s quite a few features that can be added to catch up with the competition like Intercome and Drift

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [November 2, 2017, 11:46am UTC](https://community.hubspot.com/t/livechat-suggestion/3746/4 "2017-11-02T11:46:12Z")

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Hey @Camirand @SalesLD as this integration was built by LiveChat and not HubSpot, I would reccommend [contacting LiveChat Support](mailto:supporttech@livechatinc.com) to make sure this feedback gets to the right product team!

More details abou this integration partner and how you can get in touch can be found [here](https://www.hubspot.com/integrations/livechat).

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**Author:** ![Aadyasha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aadyasha/32/33328_2.png) [@Aadyasha](https://community.hubspot.com/u/Aadyasha)\
**Post date:** [July 5, 2019, 11:29am UTC](https://community.hubspot.com/t/livechat-suggestion/3746/5 "2019-07-05T11:29:15Z")

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Hey Camirand!

While browsing through topics relating live chat I came across your creative suggestion about live chat pop-up. Loved it.  
I want to introduce you to a platform using which you can have it on your web portal. Acquire is one such service that provides custom settings. Along with the implementation of that creative suggestion of your’s, you can even track your visitors’ activities and send a personalized message to improve engagement.  
Let me know if this solution helped.