# Livechat now showing

**URL:** <https://community.hubspot.com/t/livechat-now-showing/133013>\
**Category:** Tickets & Conversations\
**Tags:** free\
**Created:** [May 20, 2025, 8:26am UTC](https://community.hubspot.com/t/livechat-now-showing/133013 "2025-05-20T08:26:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Vna72](https://avatars.discourse-cdn.com/v4/letter/v/a88e57/32.png) [@Vna72](https://community.hubspot.com/u/Vna72)\
**Post date:** [May 20, 2025, 8:26am UTC](https://community.hubspot.com/t/livechat-now-showing/133013/1 "2025-05-20T08:26:47Z")

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Hi ,

I have issues with Chat flows not showing on my website: [https://cyphyi.com](https://cyphyi.com)

I’ve followed all of the steps to setup a chat flow.

- Created flow

- Installed tracking code

- Chatflow target is either of: [https://cyphyi.com/](https://cyphyi.com) or [https://www.cyphyi.com/](https://www.cyphyi.com/)

- No exclusions

- Availability is set 9am-5pm daily

I’ve cleared cache, tried across multiple browsers & devices.

No other chatbots.

I’ve gone through all advice on this article: [Troubleshoot chat widget not appearing on website pages](https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing-on-your-pages)

I’ve tried this across mutliple flows - none of them show up on the site when activated.

Any ideas would be welcomed!

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**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\
**Post date:** [May 20, 2025, 8:31am UTC](https://community.hubspot.com/t/livechat-now-showing/133013/2 "2025-05-20T08:31:46Z")

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Hi @Vna72

I am seeing this:

 ![Screenshot 2025-05-20 at 10.30.39.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/e/ae7292795e11704f051f33d2d766dbf9e419ad26.png)

Are you making sure to check these in incognito windows?

Frank

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<div class="post-metadata">

**Author:** ![Vna72](https://avatars.discourse-cdn.com/v4/letter/v/a88e57/32.png) [@Vna72](https://community.hubspot.com/u/Vna72)\
**Post date:** [May 20, 2025, 9:21am UTC](https://community.hubspot.com/t/livechat-now-showing/133013/3 "2025-05-20T09:21:56Z")

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Thank you, it wasn’t showing earlier for some reason.