[Live] Payment Schedules on Quotes

What is it?

Commerce Hub users can now have invoices automatically created for the payment schedules on their Quotes.

Why does it matter?

For companies selling project-based work, it’s common to ask customers to make an initial payment towards the promised work and collect remaining payments later at a specific date or milestone.

These initial payments could cover the initial costs of providing the work (e.g. 50% down for a website build to secure the dev resources) or indicate the buyer is serious about their contract (e.g. a 1k non-refundable deposit). The remaining installments are collected as needed based on the contract. Payment schedules enable companies to de-risk their business and ensure more stable cashflow for project based work.

How does it work?

Payment Schedules is a feature of Quotes available to Commerce Hub Customers.

Users can create Payment Schedules in the “Line Items” section of the Quote builder, select HubSpot Payments or Stripe to process in the “Signature & Payments” section, and any installments can be paid between the Quote and subsequent invoices.

When the user publishes the Quote, a buyer will see that the Payment button says “Make first payment [First Payment Amount]”, which will open a checkout page for the first payment.

Once a buyer pays for the initial installment, invoices are automatically created for each of the remaining installments. These invoices can be edited, finalized, and sent to buyers as needed. Customers can use Invoice dates to track collections and automate their internal billing process. This removes manual work from the Quote to Billing process so businesses can focus on the work that really matters.

Who gets it?

Commerce Hub

It would be great if the Payment Schedule could be set as a template.

For instance:

  • Our commercial and domestic payment terms are different
  • Our terms differ depending on the overall contract value
  • Our terms differ depending on the type of product being ordered

In most cases, there is an initial deposit, interim payment and a final balance. This means we have to manually enter every payment schedule.

Excellent suggestion, JLynch! We need that too precisely!

Is the first payment via an invoice too?

Hello,
I am working on migrating a client from another tool into HubSpot, theuy bough commerce Hub Pro seats in order to have the ability to setup payment schedules, and now it seems like this feature is not available?
Can I please get some help? This is extremely important, otherwise this may make HubSpot not work for the client.

@D_Azcunaga Hi! Thank you for commenting. Milestone billing is not available on Commerce Hub quite yet; however, it is prioritized on the roadmap. If helpful, here’s a side-by-side feature comparision of the legacy quoting tool (what I described in my original post) vs. Commerce Hub quotes.