# Live Chat Widget

**URL:** <https://community.hubspot.com/t/live-chat-widget/58274>\
**Category:** CMS Development\
**Tags:** professional\
**Created:** [June 2, 2022, 9:15pm UTC](https://community.hubspot.com/t/live-chat-widget/58274 "2022-06-02T21:15:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JZiffer](https://avatars.discourse-cdn.com/v4/letter/j/7ba0ec/32.png) [@JZiffer](https://community.hubspot.com/u/JZiffer)\
**Post date:** [June 2, 2022, 9:15pm UTC](https://community.hubspot.com/t/live-chat-widget/58274/1 "2022-06-02T21:15:09Z")

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Is there a way to customize the live chat widget icon?

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**Author:** ![himanshurauthan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/himanshurauthan/32/53076_2.png) [@himanshurauthan](https://community.hubspot.com/u/himanshurauthan)\
**Post date:** [June 3, 2022, 5:55am UTC](https://community.hubspot.com/t/live-chat-widget/58274/2 "2022-06-03T05:55:15Z")

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Hello @JZiffer,

Greetings of the day!

You can change the appearance of the chat icon by following the information provided in this link ([Overview of the conversations inbox](https://knowledge.hubspot.com/conversations/get-started-with-conversations)).

You can set up your user profile so your avatar, name, and preferred meeting link display when visitors are chatting with you.

Hope this helps!!!

Regards,

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**Author:** ![MarkGM](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@MarkGM](https://community.hubspot.com/u/MarkGM)\
**Post date:** [January 26, 2023, 9:09am UTC](https://community.hubspot.com/t/live-chat-widget/58274/3 "2023-01-26T09:09:20Z")

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That is a good question. We are about to deploy the live chat on our website, and I’m struggling to find a way to change HubSpot’s default chat icon with the SDK.  
Unfortunately, setting up agents’ profile avatars doesn’t seem to do the job because it doesn’t change the default live chat icon in the inactive state.  
I wonder if we can find a workaround and if there are other style options besides width, height, and border.
