# Live Chat Reporting

**URL:** <https://community.hubspot.com/t/live-chat-reporting/65444>\
**Category:** HubSpot Ideas\
**Tags:** reports\
**Created:** [September 20, 2022, 12:01pm UTC](https://community.hubspot.com/t/live-chat-reporting/65444 "2022-09-20T12:01:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![deepikaverma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/deepikaverma/32/671_2.png) [@deepikaverma](https://community.hubspot.com/u/deepikaverma)\
**Post date:** [September 20, 2022, 12:01pm UTC](https://community.hubspot.com/t/live-chat-reporting/65444/1 "2022-09-20T12:01:32Z")

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Hi Community,  
It would be great if we can track the contacts created from Live Chat and make a report on them. Although Hubspot is giving a custom report Email Conversion source type, it is not achieving our goal even after selecting live chat as a source.

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**Author:** ![BCampbell](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bcampbell/32/64675_2.png) [@BCampbell](https://community.hubspot.com/u/BCampbell)\
**Post date:** [September 25, 2023, 2:56pm UTC](https://community.hubspot.com/t/live-chat-reporting/65444/2 "2023-09-25T14:56:23Z")

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100%!!!

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**Author:** ![CDavy](https://avatars.discourse-cdn.com/v4/letter/c/a6a055/32.png) [@CDavy](https://community.hubspot.com/u/CDavy)\
**Post date:** [April 20, 2026, 2:04pm UTC](https://community.hubspot.com/t/live-chat-reporting/65444/3 "2026-04-20T14:04:12Z")

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Is there any update on this. Need to report on leads that come from LiveChat channel.
