Live chat icon don't show in website

[HHo9]

I added script inside the body and try it inside the head, but some time, the icon didn’t show in website.

Web use Nextjs

In source code, I added script tag:

<script
 type="text/javascript"
 id="hs-script-loader"
 async
 defer
 src="//js.hs-scripts.com/XXX.js"
/>

Devtools have error: Cannot read properties of null (reading ‘getAttribute’)

[Jaycee_Lewis]

Hi, @HHo9 Thanks for reaching out. Hey @miljkovicmisa @kierana,

do you have any thoughts on next steps? Or what additional info @HHo9 can provide to assist with troubleshooting?

Thank you! — Jaycee

[HHo9]

@miljkovicmisa @Kieran can you help me this troubleshooting!