# "Live chat & chatbots" channel

**URL:** <https://community.hubspot.com/t/live-chat-chatbots-channel/61925>\
**Category:** Tickets & Conversations\
**Tags:** chat\
**Created:** [July 28, 2022, 4:59pm UTC](https://community.hubspot.com/t/live-chat-chatbots-channel/61925 "2022-07-28T16:59:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AlbBnb](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/albbnb/32/37018_2.png) [@AlbBnb](https://community.hubspot.com/u/AlbBnb)\
**Post date:** [July 28, 2022, 4:59pm UTC](https://community.hubspot.com/t/live-chat-chatbots-channel/61925/1 "2022-07-28T16:59:03Z")

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I’m unable to change the Status of the “Live chat & chatbots” channel On/Off or Delete the channel altogether!  
Can someone help, please?

Thank you.

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [July 29, 2022, 2:40pm UTC](https://community.hubspot.com/t/live-chat-chatbots-channel/61925/2 "2022-07-29T14:40:44Z")

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Hi @AlbBnb,

Thanks for reaching out!

To turn off chat flows (live chat or chatbots) you can do this by navigating to Conversations\>Chatflows and then toggle off the grey button under “Status”.

 ![Screen Shot 2022-07-29 at 4.35.05 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/3/3cb3080598a2c55b83ef6e87dcc276c9f04275b6.png)

I also wanted to share this [help article on how to delete a conversations inbox](https://knowledge.hubspot.com/conversations/delete-a-conversations-inbox) in case you would also like to delete the inbox associated with the chatflow.

Hope this helps!

Best,

Kristen