Live chat - can't see

no one on my team can see the livechat but I’ve added the code and someone from hubspot was able to view and go through it. is there a setting i need to adjust? We have cleared cache and cookies.

Page live chat is on:

https://www.jrwcap.com/test-hubspot-chatbot

Hi @SJones0,

HubSpot has an overview for troubleshooting the chat here: Troubleshoot chat widget not appearing on website pages

Can you go through these steps and report back?

Best regards