Lists - Filters - Email 'contains any of'

Marketing & Content Hub Lists, Lead Scoring & Workflows
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1

Hello,

I would like to create an Active list, to use as an exclusion/suppression list, whenever the Email (contact’s email address) property ‘contains any of’ certain criteria. However, it does not let me Add options (same for Email domain). Is there a way to do so?

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Add options is disabled

I have tried to find an answer in the Community but could not find it.

Thank you very much in advance.

Kind regards

2

You should just have to type in the box to create your option. If that isn’t working you may need to open a support ticket and let them know what browser/version you are using.

3

Hi Ben,

Thank you so much for your reply, it is great to know that that should be an option, I was baffled it was not available.

I will open a Support ticket and hopefully that should solve it then.

Thanks

4

Hello,

So I feel pretty silly; apparently I already had the option but I was trying to type in the ‘Add a new option’ dropdown box, when I should have typed in the ‘Add options’. It is a bit confusing to be fair, Support replied very quickly and even recorded a video to explain it better. They said Product is aware of the confusion with users but at the moment there are not set plans to change the functionality.

Thank you