Lists: filter doesn't pick up on secondary email subscriptions

Marketing & Content Hub Lists, Lead Scoring & Workflows
1

If contacts are opted-in to an email subscription with their secondary email address, there is currently no way of filtering for these in lists - even though that specific contact is in fact opted in.

Ideal functionality: list filter could pick up on secondary email subscription, and ensure that when I come to send an email using this list, it is sent to the correct address.

Thanks!

2

Opt-in is viewed on an email address by email address basis -- not by ‘contact’. Non-primary email addresses aren’t considered when sending, nor are they considered is lists.
- see Add multiple email addresses to a contact

3

Thanks Frank. I understand why this is happening - my suggestion is precisely that non-primary email addresses should be considered when sending / be filterable in lists.

4

Gotcha. You’ll want to post that suggestion in the Ideas forum.

If you update this thread with that link, you’ll get my vote! :slightly_smiling_face:

5

Oops - my bad - right you are.

As it happens, someone else has posted something along these lines here:

https://community.hubspot.com/t5/HubSpot-Ideas/secondary-email-and-smart-lists/idc-p/294899#M43008

Thanks for upvoting!