List of Subscribed Phone Numbers

Developer Support APIs & Integrations
1

Hi,

From a List of SMS subscribed Contacts, I’m trying to identify the specific phone numbers subscribed using the API.

I hoped the communication-preferences/v4 update would allow this, but even though “channel=SMS” is a stated option in the documentation, it’s returning a VALIDATION_ERROR for “invalid channel” (Accounts Dashboard | HubSpot)

Example API calls:

/communication-preferences/v4/statuses/batch/read?channel=SMS (with a body of {“inputs”: []} which works for channel=EMAIL)

/communication-preferences/v4/statuses/{subscriberIdString}?channel=SMS

Using the API, how’s the best way to get a list of SMS subscribed phone numbers?

2

Hey, @CHorlings :waving_hand: I’m going to take this to the team that owns this beta. Looking at the documentation for these endpoints, a different section indicates that only `channel=EMAIL` is supported. But as you noted, the on-page example offers `EMAIL, WHATSAPP, and SMS` as options. My instinct is that you are not doing anything incorrect and that the documentation is for the on-page examples is ahead of what’s currently possible with this beta.

Best,

Jaycee