Hello,
Recently I have been using LinkedinSalesNavigator Advanced in combination with Hubspot and it works great.
The Linkedin card/widget shows up in company record in the sidebar on the right, but not in the contact record sidebar.
How can I fix this?
Hey @RStruycken, thank you for posting in our Community!
Great to hear that LinkedIn Sales Navigator is working well for you in combination with HubSpot! The issue you’re describing, where the LinkedIn widget shows up in the company record but not in the contact record, can usually be resolved by checking a couple of settings.
First, make sure that the LinkedIn Sales Navigator integration is properly configured to show up in both the contact and company records. You can check this by going to Settings > Integrations > Connected Apps in HubSpot and reviewing the settings for the Sales Navigator integration. Ensure that the “Contact” sidebar option is enabled.
If everything looks good there, try refreshing your permissions and re-syncing LinkedIn Sales Navigator with HubSpot to see if the widget starts showing up in the contact sidebar.
Lastly, make sure the contact you’re viewing has a LinkedIn profile associated with them. The widget may not appear if the integration can’t match the contact with a LinkedIn profile.
To our top experts, @TomM2 and @danmoyle do you have any recommendations for @RStruycken matter?
Thank you,
Pam