# Link Workflows - contact and ticket

**URL:** <https://community.hubspot.com/t/link-workflows-contact-and-ticket/58368>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** professional\
**Created:** [June 4, 2022, 4:17pm UTC](https://community.hubspot.com/t/link-workflows-contact-and-ticket/58368 "2022-06-04T16:17:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LauJimenezLF](https://avatars.discourse-cdn.com/v4/letter/l/aeb1de/32.png) [@LauJimenezLF](https://community.hubspot.com/u/LauJimenezLF)\
**Post date:** [June 4, 2022, 4:17pm UTC](https://community.hubspot.com/t/link-workflows-contact-and-ticket/58368/1 "2022-06-04T16:17:24Z")

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I created a Contact based workflow that triggers a Ticket when we create a Task with an specific subject line. I want to trigger a slack notification including the Contact information and Ticket Information.

In the Contact based worklow I only get the option to add Contact information to the slack notification, so I created a second Ticket based workflow that triggers a slack notification but with that one I only get the option to add Ticket information. Is there any way to link these two? Any other ideas of how to get all the info I need?

This is what I need:

Task \> Ticket \> Slack notification (including contact and ticket tokens)

Thanks!

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [June 6, 2022, 8:09pm UTC](https://community.hubspot.com/t/link-workflows-contact-and-ticket/58368/2 "2022-06-06T20:09:12Z")

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Hi @LauJimenezLF,

Thanks for reaching out!

I wanted to add some experts to our conversation to see if they have any ideas.

Hi @Josh, @Aakar, @himanshurauthan, [@webdew](https://community.hubspot.com/t5/user/viewprofilepage/user-id/131510) - Do you have any suggestions for @LauJimenezLF?

Thanks!

Best,

Kristen

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**Author:** ![himanshurauthan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/himanshurauthan/32/53076_2.png) [@himanshurauthan](https://community.hubspot.com/u/himanshurauthan)\
**Post date:** [June 8, 2022, 5:50am UTC](https://community.hubspot.com/t/link-workflows-contact-and-ticket/58368/3 "2022-06-08T05:50:57Z")

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Hi @kvlschaefer thank you for tagging me in.

So @LauJimenezLF you can create a contact-based workflow for the notification on slack. But you can not include the ticket property. But there is a workaround which is as follows:

You can copy the ticket property to the contact property and, then you can create the slack notification on the contact-based workflow

I hope this will solve your query.

Best regards,

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**Author:** ![LauJimenezLF](https://avatars.discourse-cdn.com/v4/letter/l/aeb1de/32.png) [@LauJimenezLF](https://community.hubspot.com/u/LauJimenezLF)\
**Post date:** [June 8, 2022, 1:28pm UTC](https://community.hubspot.com/t/link-workflows-contact-and-ticket/58368/4 "2022-06-08T13:28:41Z")

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Thank you!