It would be great to see social media activity in the customer profile activity feed. If they liked a post or sent a message from Facebook vs Linkedin, etc…
There is a community thread here.
https://community.hubspot.com/t5/CRM/Can-we-link-social-media-to-contact-activity/m-p/473340
I love this! Would also be great if we would be able to see if they follow the pages, mainly for LinkedIn
We would really benefit from this, especially LinkedIn interactions with the company page being linked to a contact’s record (i.e. liked content, followed page, etc.)
This would be a great feature to have, I would build it into my Lead scoring models.
This would be a great feature - we can see likes and comments, so why not link it to a contact based on their email or social URL (LinkedIn profile link, etc)?
Another upvote for this, in a world of omnichannel tracking social media interactions would be hugely beneficial
Guess we are still waiting
Its surprising that years later hubspot is still not able to link social interactions to contacts