Can I give users free, limited access to to a paid HubSpot account? What are the limitations? Can you show me the documentation that describes this in detail?
Thank you,
Edmund
Hey @Edmund_Lam, thanks for reaching out!
First off, here is the HubSpot user permission guide — be sure to check out the rest of HubSpot’s Knowledge Base as well since there is documentation on pretty much every tool and function!
Next, you can add as many users as you’d like to your HubSpot account and control their access levels across HubSpot tools for no additional cost. The only limitation here is if you’re using paid Sales Hub or Service Hub seats. The user would need to be assigned a paid seat in order to access those additional features (or you would need to temporarily swap the seat between users — more info in this HubSpot Knowledge Base article).
Otherwise, you are free to invite new users as needed! Just be sure to carefully assign permissions so that users aren’t able to bulk export/import, adjust your marketing contacts, install apps, change account permissions, etc.
Hope this helps!