@thePM I also did a quick search and found this showing unlimited users:
I couldn’t find anything on the pricing page that says there is a limit, but I also couldn’t find any mention of unlimited users.
There is also no limit noted in the knowledge base article for adding users
I also know that the free account doesn’t have 1M contacts - unless they aren’t distinguishing between marketing and non-marketing contacts.
It seems like this information isn’t correct, at least not based on your experience. @PamCotton would you be able to help with this question?