# limit e-mail notifications

**URL:** <https://community.hubspot.com/t/limit-e-mail-notifications/106248>\
**Category:** Account & Settings\
**Tags:** free\
**Created:** [May 1, 2024, 3:06pm UTC](https://community.hubspot.com/t/limit-e-mail-notifications/106248 "2024-05-01T15:06:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nutrapixel](https://avatars.discourse-cdn.com/v4/letter/n/c37758/32.png) [@Nutrapixel](https://community.hubspot.com/u/Nutrapixel)\
**Post date:** [May 1, 2024, 3:06pm UTC](https://community.hubspot.com/t/limit-e-mail-notifications/106248/1 "2024-05-01T15:06:11Z")

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Hi,

I have a HubSpot account linked to my business’ Gmail-account. This gmail account has a number of aliases like ‘support@…’, ‘accounting@…’.  
I have this problem now where I constantly get e-mails from HubSpot when I get an e-mail from anyone, no matter which e-mail alias is used. I actually only want HubSpot to register and give notifications about e-mails that are sent to certain aliases. I tried adding exceptions to the e-mail tab under ‘General’ settings, but that doesn’t seem to work, I continue to get e-mail notifications about e-mails I received, that don’t have anything to do with what I want to use HubSpot for (mostly CRM and support), like mails from my supplier.  
Anyone know how I can set this up? Thanks.

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [May 1, 2024, 6:23pm UTC](https://community.hubspot.com/t/limit-e-mail-notifications/106248/2 "2024-05-01T18:23:55Z")

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Hey @Nutrapixel, thank you for posting in our Community!

I would recommend using filtering rules or automation settings within HubSpot to specify which emails should trigger notifications or be logged in the CRM. You can set up rules based on email aliases or other criteria such as the sender’s email address or subject line.

To our top experts @Jnix284, **@franksteiner79,** and **[@Jonas\_De\_Mets](https://community.hubspot.com/t5/user/viewprofilepage/user-id/654259)** do you have any recommendations for @Nutrapixel matter?

Thank you,

Pam

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**Author:** ![trevordjones](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/trevordjones/32/35637_2.png) [@trevordjones](https://community.hubspot.com/u/trevordjones)\
**Post date:** [May 1, 2024, 6:38pm UTC](https://community.hubspot.com/t/limit-e-mail-notifications/106248/3 "2024-05-01T18:38:31Z")

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Hi @Nutrapixel ,

Unfortunately, there is currently no filter available that would allow you to limit notificaitons to certain recipient email “to addresses” in HubSpot, but you could turn notificaitons off in HubSpot and create a filter in Gmail to mark emails to certain aliases as Important there.

If you had a dedicated email address, rather than an alias, you could create a team email inbox in conversations, and then get notifications of conversaitons in that inbox, but that does not sound like the solution you are looking for, and something gmail based may work better.

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**Author:** ![juansaab](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/juansaab/32/65045_2.png) [@juansaab](https://community.hubspot.com/u/juansaab)\
**Post date:** [May 2, 2024, 3:18pm UTC](https://community.hubspot.com/t/limit-e-mail-notifications/106248/4 "2024-05-02T15:18:02Z")

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Hi @Nutrapixel!

If the email notification you’re referring to is the one about “unnasigned email conversations” you can turn it off by going to Notifications Preferences then “Chat an email conversations” and then “Unassigned” (just as shown in the gif below)

![May-02-2024 16-14-41.gif](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/9/f90b6d074f337bcf5db508ac6b0b2d778abf75ff.gif)