Clifford Lobo that’s a super clever idea and would really help us meet our customers where they’re at by surfacing the right content at the right time. This is a common problem that successful communities or companies have which is the fact that there is SO much information and help available. Being able to dial in what we show to our customers could really help streamline their ability to get what they need QUICKLY to be successful with the product. Leo Rodman, this would be super helpful, too. One thing we want to tackle is content archival, but we rely on users to add relevant tags, which they don’t always do. If AI could analyze and add the relevant tags, this would not only help us organize our content but also prepare us for personalization efforts later in the year, as we’ll know that all of the content is tagged and can be surfaced based on our personalization algorithms. We also have an out-of-the-box component that shows “recommended content” based on their search, but admittedly that logic is not the best. Replacing the OOTB logic with AI logic could make this MUCH more valuable, especially for those customers that come through search (anonymous users) and we don’t have any information to personalize their experience with. Their search terms could be the data we use to personalize their results. Love this! Thank you both so much for the feedback and inspiration. 
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