# Lesson videos aren't marked complete

**URL:** <https://community.hubspot.com/t/lesson-videos-arent-marked-complete/9802>\
**Category:** HubSpot Academy Support\
**Created:** [August 10, 2018, 6:57pm UTC](https://community.hubspot.com/t/lesson-videos-arent-marked-complete/9802 "2018-08-10T18:57:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![sidney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sidney/32/50531_2.png) [@sidney](https://community.hubspot.com/u/sidney)\
**Post date:** [August 10, 2018, 6:57pm UTC](https://community.hubspot.com/t/lesson-videos-arent-marked-complete/9802/1 "2018-08-10T18:57:22Z")

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When I watch the lessons for the social media certification course, my videos don’t get marked off as completed even though I watched it. What should I do?

 ![Capture.JPG](https://d2qpr2jzcazej7.cloudfront.net/original/1X/4c5d3c5d2e428d6f1eb1170d11918ef1562da57b.jpeg)

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [August 23, 2018, 10:09am UTC](https://community.hubspot.com/t/lesson-videos-arent-marked-complete/9802/2 "2018-08-23T10:09:51Z")

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Hey @sidney are you still experiencing this behaviour?

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<div class="post-metadata">

**Author:** ![sidney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sidney/32/50531_2.png) [@sidney](https://community.hubspot.com/u/sidney)\
**Post date:** [August 23, 2018, 11:27am UTC](https://community.hubspot.com/t/lesson-videos-arent-marked-complete/9802/3 "2018-08-23T11:27:56Z")

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Yes, I am!

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [August 24, 2018, 11:19am UTC](https://community.hubspot.com/t/lesson-videos-arent-marked-complete/9802/4 "2018-08-24T11:19:43Z")

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Would you be able to share a gif and/or a link to a video of the behaviour happening - i.e. finishing the video and moving on the next?

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<div class="post-metadata">

**Author:** ![sidney](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sidney/32/50531_2.png) [@sidney](https://community.hubspot.com/u/sidney)\
**Post date:** [August 24, 2018, 11:27am UTC](https://community.hubspot.com/t/lesson-videos-arent-marked-complete/9802/5 "2018-08-24T11:27:49Z")

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It doesn’t ever move on to the next video. It just stops and has a black screen like in the picture.

 ![Capture.JPG](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/3/934bdb62c08ba567772ba47b651106a0667f83a0.jpeg)