# Leadin Wordpress plugin installation issue

**URL:** <https://community.hubspot.com/t/leadin-wordpress-plugin-installation-issue/25679>\
**Category:** APIs & Integrations\
**Tags:** timeline-and-extensions-apis\
**Created:** [September 19, 2020, 10:57am UTC](https://community.hubspot.com/t/leadin-wordpress-plugin-installation-issue/25679 "2020-09-19T10:57:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ryan8188](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryan8188/32/81360_2.png) [@ryan8188](https://community.hubspot.com/u/ryan8188)\
**Post date:** [September 19, 2020, 10:57am UTC](https://community.hubspot.com/t/leadin-wordpress-plugin-installation-issue/25679/1 "2020-09-19T10:57:13Z")

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Hi,

I have tried to install the leadin plugin to my WP site and it is displaying the following message.

 ![31944iB6423AE982833172.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/5/3563e60623d1bf57946acf074ef16d2cf9b9e071.png)

The plugin is not showing in the list of plugins ready to install or on the left hand side of the site. I am on WP version 5.5.1.

Any assistance would be much appriciated.

Many thanks

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**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\
**Post date:** [September 21, 2020, 7:21pm UTC](https://community.hubspot.com/t/leadin-wordpress-plugin-installation-issue/25679/2 "2020-09-21T19:21:56Z")

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Hi @ryan8188 ,

Can you access the server via ftp? If so, look for that folder and delete it. Then try to reinstall. I am unsure what happened during installation, but something went wrong.

If you don’t feel comfortable deleting the folder, you could rename it temporarily

Good luck!

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**Author:** ![ryan8188](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryan8188/32/81360_2.png) [@ryan8188](https://community.hubspot.com/u/ryan8188)\
**Post date:** [September 21, 2020, 7:31pm UTC](https://community.hubspot.com/t/leadin-wordpress-plugin-installation-issue/25679/3 "2020-09-21T19:31:45Z")

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This has resolved the issue. Thank you 👌