# Lead Flow / Popup Form Background Image

**URL:** <https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109>\
**Category:** HubSpot Ideas\
**Tags:** lead-flows\
**Created:** [December 4, 2018, 11:00am UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109 "2018-12-04T11:00:13Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![dickonstone](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dickonstone/32/99782_2.png) [@dickonstone](https://community.hubspot.com/u/dickonstone)\
**Post date:** [December 4, 2018, 11:00am UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/1 "2018-12-04T11:00:13Z")

</div>

Considering how utterly amazing HubSpot is at everything else, I’m a little disappointed by the grey, ugly lead flows.

Here’s an example of what we have had in the past.

 ![Screen-Shot-2018-12-03-at-14.17.55.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/2/12b573bc35910baf716f0b9f44cea17113859847.png)

Wouldn’t it be great if the whole content area of the lead flow could be an image?

And what about a gradient overlay on the page when the popup appears?

These could be nice additions to the options of what’s possible to customise the content a bit more. The current options just look a bit… Windows 95.

---

<div class="post-metadata">

**Author:** ![Tom](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tom/32/92158_2.png) [@Tom](https://community.hubspot.com/u/Tom)\
**Post date:** [December 4, 2018, 3:59pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/2 "2018-12-04T15:59:50Z")

</div>

Hey [@dickonstone](https://community.hubspot.com/t5/user/viewprofilepage/user-id/76547) we don’t have that exact design planned at the moment, but we are currently working on some updated, more modern lead flow designs. If you like, I can reach out to you as soon as we have a beta ready if you would be interested in being a part of this beta!

---

<div class="post-metadata">

**Author:** ![dickonstone](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dickonstone/32/99782_2.png) [@dickonstone](https://community.hubspot.com/u/dickonstone)\
**Post date:** [December 12, 2018, 2:27pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/3 "2018-12-12T14:27:37Z")

</div>

@Tom that sounds excellent! Yes, please let me know!

Thanks a bunch!

---

<div class="post-metadata">

**Author:** ![socialbambooapp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/socialbambooapp/32/102498_2.png) [@socialbambooapp](https://community.hubspot.com/u/socialbambooapp)\
**Post date:** [February 20, 2019, 12:51pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/4 "2019-02-20T12:51:35Z")

</div>

Can I also be added to the beta please!

---

<div class="post-metadata">

**Author:** ![Tom](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tom/32/92158_2.png) [@Tom](https://community.hubspot.com/u/Tom)\
**Post date:** [February 26, 2019, 10:27am UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/5 "2019-02-26T10:27:17Z")

</div>

Hi @socialbambooapp we’re still working on the beta for this, will update here once we have more information!

---

<div class="post-metadata">

**Author:** ![elsaanderling](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/elsaanderling/32/29572_2.png) [@elsaanderling](https://community.hubspot.com/u/elsaanderling)\
**Post date:** [April 26, 2019, 9:00am UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/6 "2019-04-26T09:00:56Z")

</div>

Me too, thanks!

---

<div class="post-metadata">

**Author:** ![gllaurado](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gllaurado/32/48165_2.png) [@gllaurado](https://community.hubspot.com/u/gllaurado)\
**Post date:** [May 6, 2019, 4:22pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/7 "2019-05-06T16:22:29Z")

</div>

Would love this!

---

<div class="post-metadata">

**Author:** ![bleppert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bleppert/32/47092_2.png) [@bleppert](https://community.hubspot.com/u/bleppert)\
**Post date:** [November 4, 2019, 2:15pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/8 "2019-11-04T14:15:30Z")

</div>

Hi,

Is there an update on this since February of this year? We are definitely getting some concerns about the lack of design for the pop-up lead forms…especially as we head into the holiday season and try to capture event RSVPs for a client.

---

<div class="post-metadata">

**Author:** ![kmomo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kmomo/32/84083_2.png) [@kmomo](https://community.hubspot.com/u/kmomo)\
**Post date:** [February 12, 2020, 8:29pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/9 "2020-02-12T20:29:54Z")

</div>

Hi there!

Have there been any updates on this? I have a few clients that would LOVE the chance to get more creative with popup forms.

---

<div class="post-metadata">

**Author:** ![ericsak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ericsak/32/77566_2.png) [@ericsak](https://community.hubspot.com/u/ericsak)\
**Post date:** [July 10, 2020, 8:05pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/10 "2020-07-10T20:05:33Z")

</div>

DEFINITELY need this. I’m pretty disappointed by the very boring styling options as currently stands.

---

<div class="post-metadata">

**Author:** ![DigitalImpact](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digitalimpact/32/43617_2.png) [@DigitalImpact](https://community.hubspot.com/u/DigitalImpact)\
**Post date:** [October 9, 2020, 11:36pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/11 "2020-10-09T23:36:55Z")

</div>

Any updates on this feature?

---

<div class="post-metadata">

**Author:** ![DigitalImpact](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digitalimpact/32/43617_2.png) [@DigitalImpact](https://community.hubspot.com/u/DigitalImpact)\
**Post date:** [October 9, 2020, 11:38pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/12 "2020-10-09T23:38:00Z")

</div>

@Tom I have clients that would be interested in being in the beta for this when it’s ready.

---

<div class="post-metadata">

**Author:** ![dbt\_david](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dbt_david/32/88436_2.png) [@dbt\_david](https://community.hubspot.com/u/dbt_david)\
**Post date:** [November 18, 2020, 8:42pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/13 "2020-11-18T20:42:01Z")

</div>

Would love to get an idea of when this will be ready.

---

<div class="post-metadata">

**Author:** ![Tom](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tom/32/92158_2.png) [@Tom](https://community.hubspot.com/u/Tom)\
**Post date:** [November 20, 2020, 11:32am UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/14 "2020-11-20T11:32:29Z")

</div>

Hi all, thanks so much for following up!

With the initial development we were doing on re-designed pop-up forms we were not seeing any improvements in conversion rates when testing out so we have had to pause the development to focus on some other forms projects. This is definitely something we will want to continue to explore in the future though as it’s easy to see this would be hugely beneficial to so many of you.

We’ll be sure to update the thread here once we have any further developments on this.

---

<div class="post-metadata">

**Author:** ![yasiooy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yasiooy/32/25777_2.png) [@yasiooy](https://community.hubspot.com/u/yasiooy)\
**Post date:** [January 28, 2021, 1:30pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/15 "2021-01-28T13:30:18Z")

</div>

@Tom has there been any news about this feature? We have a few clients that would appreciate this option!

---

<div class="post-metadata">

**Author:** ![Tom](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tom/32/92158_2.png) [@Tom](https://community.hubspot.com/u/Tom)\
**Post date:** [February 3, 2021, 10:35am UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/16 "2021-02-03T10:35:31Z")

</div>

Hey @yasiooy no updates on this now, this is currently parked and not on our roadmap for the time being. Will update here if we have any further updates.

---

<div class="post-metadata">

**Author:** ![Rgonzalez1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rgonzalez1/32/5792_2.png) [@Rgonzalez1](https://community.hubspot.com/u/Rgonzalez1)\
**Post date:** [April 28, 2021, 4:56pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/17 "2021-04-28T16:56:57Z")

</div>

Hello HubSpot Product Development… Here is why we need the popups prettier.

1) We get that ugly popups and pretty popups probably convert the same… And that popups convert. And that your testing does not make having pretty popups a priority

2) BUT the issue is the HubSpot popups are embarrassing to us as marketers. We have had customers complain about the popups. including how ugly they are. We explain that they convert and we have to use them. They implore us to take them down. We resist. If they didn’t look so poor, then maybe the customers wouldn’t be as aggressive.

This request is not about marketing results. It is about brand and customer satisfaction. Please make it a priority to allow customization of popups and integration with the client’s brand so that we don’t have to constantly defend HubSpot popups.

---

<div class="post-metadata">

**Author:** ![Rgonzalez1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rgonzalez1/32/5792_2.png) [@Rgonzalez1](https://community.hubspot.com/u/Rgonzalez1)\
**Post date:** [April 28, 2021, 5:06pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/18 "2021-04-28T17:06:32Z")

</div>

@Tom Drawing my reply above to your attention. I had a CEO AGAIN take us to task for the ugly popups. We get that they don’t convert differently, pretty vs. ugly but it matters to our clients that the brand representation is poor.

---

<div class="post-metadata">

**Author:** ![DigitalImpact](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digitalimpact/32/43617_2.png) [@DigitalImpact](https://community.hubspot.com/u/DigitalImpact)\
**Post date:** [July 27, 2021, 5:08pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/19 "2021-07-27T17:08:18Z")

</div>

@Tom Bumping this up again. We have stopped using the popups in HubSpot for clients and moved back to using Sumo to feed Zapier to feed HubSpot since we consistently get feedback about how ugly the popups are. Any chance this will get on the roadmap in the near future?

---

<div class="post-metadata">

**Author:** ![ericsak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ericsak/32/77566_2.png) [@ericsak](https://community.hubspot.com/u/ericsak)\
**Post date:** [July 28, 2021, 5:59pm UTC](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109/20 "2021-07-28T17:59:25Z")

</div>

YES. YES. YES. This is so unacceptable that the pop-up feature doesn’t rise to the level of other (less premium) marketing packages out there. Hubspot…are you listening?!

[Next page](https://community.hubspot.com/t/lead-flow-popup-form-background-image/11109.md?page=2)
