Language and regional settings bug in calendar and phone number

Smart CRM & Sales Hub Account & Settings
1

Hi,

I have set:

* (preferences/general/profile) the language as English and for the date/time/number format as Germany (my country is not in the quite short list of available countries).

* (account defaults) country is Latvia.

However, while most of Hubspot is in English, the days of the week in tasks, calendar, etc. are in German and the default country code for phones is Germany.

How can I fix it so that the language everywhere is English, the date/time format is continental Europe (like Germany) and the default phone country code is Latvia?

Thanks

2

Hi, @JBariss :waving_hand: Thanks for your question. I’d like to invite some of our community experts to the conversation — hey @HubSpot_Corey @Josh @Shadab_Khan, do you have any suggestion on how @JBariss can optimize how their portal’s options?

Thank you very much for taking a look! — Jaycee

3

Hi, two weeks passed, no response? This should not be a complicated question, or?

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Thanks

4

Hi @JBariss and thanks for the tag @Jaycee_Lewis

Sorry for the slow reply as I’ve been on holidays for the last month.

Unfortunately both the phone number area code and date/time language is tied to the region that you select in the data/time setting. I would suggest selecting an EU country that is english speaking for now and also posting on the HubSpot Ideas forum highlighting this issue.

5

Thanks for the response.

This shortcut works for the language and date/number formatting (I picked Ireland), but not for the default country code. All (new) phone numbers are formatted with Ireland’s country code, so a partial workaround.